Veterinary Receptionist - The Voice & Face of Compassionate Care

We're Not Your Typical Veterinary Hospital — And This Isn’t Your Average Receptionist Role.

We’re a privately owned, AAHA-accredited veterinary hospital in beautiful Summerville, and we’re looking for a warm, welcoming, and organized front desk superstar to join our team.

If you’re the kind of person who…
Notices when someone walks in and greets them with a smile,
Can put anxious pet parents at ease with just a few kind words,
Keeps your cool under pressure and always seems to be two steps ahead —

…then you might be the perfect fit.

This role is so much more than answering phones and checking clients in. You’ll be the first voice our clients hear, the first face they see, and the last impression they leave with. In other words, you’ll help shape the entire client experience — and we think that’s a pretty big deal.

If you love pets, people, and being the calm in the daily chaos, we’d love to meet you.

What You’ll Be Doing:
As the friendly face (and voice) of our hospital, you'll play a key role in keeping things running smoothly — and making every client and pet feel genuinely cared for.

You’ll be:

· Welcoming clients and patients with empathy and warmth

· Managing phone calls, emails, text messages, scheduling, and reminders with clarity and professionalism

· Handling check-outs and payments with care and attention to detail

· Collaborating with the medical team to ensure smooth patient flow and a seamless client experience

· Recognizing that your presence, words, and energy matter to every person and every pet that walks through our doors.

You’re a great fit if:

· You’re passionate about delivering exceptional client experiences

· You thrive in a fast-paced, team-centered environment where no two days are alike

· You’re emotionally intelligent and know how to read a room (or a lobby!)

· You can gracefully juggle phone calls, in-person conversations, and a wagging tail or two

This is not the job for you if:

· You prefer jobs where each day is the same

· You find client-facing work exhausting or frustrating

· You just want to clock in and out without much interaction

· You’re uncomfortable navigating emotionally charged situations (we deal with the full spectrum – joy, fear, grief, relief

What it’s like to work here: Culture isn’t just words on a poster to us—it’s how we show up for one another every single day. Here’s what that looks like:

· We lift each other up—no blame games here.

· We take our work seriously, but not ourselves. A little laughter goes a long way.

· We lead with empathy, clear communication, and consistency—because pets and their people deserve the best.

· We’re just as committed to creating a great experience for our team as we are for our clients.

Work schedule that actually works for you. We’re open 7am – Midnight, Monday through Saturday, and our shifts are set up on a 1-2 week rotation with 12-hour shifts. Don’t worry – it’s not as intense as it sounds. You’ll work just 3 days a week and enjoy 4 days off to recharge.

Here’s how the shifts break down:

· Open: 6:45am – 7:45pm

· Mid: 8am – 9pm

· Second: 9:30am – 10:30pm

· Close: 10:30am - midnight

Right now, we’re especially looking for team members to cover the later shifts ( second & close) . If you’re a night owl (or just like having your mornings free), this might be your perfect fit.

Perks & Benefits

• A supportive team that feels like family
• Daily opportunities to learn and grow
• Competitive pay and benefits (discussed during the interview)
• Unlimited puppy kisses and kitten head bumps

To apply, don’t just send us a resume—include a short note about why this feels like the right place for you. We want to meet the person behind the paper, and we can’t wait to hear your story.

We love pets, but we don’t love playing phone tag. Please don’t call the clinic about this job—instead, send your resume (with references) to View email address on jobs.institutedata.com or drop it off in person.

Pro tip: Applications without a resume and references can’t be considered, so be sure to include both. We can’t wait to see what you bring to the team!

Warm regards,

Janice Skelton, BS, CVPM, LVT
Practice Manager

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person