Unified Communications Specialist

Zachary Piper Solutions is seeking a Unified Communications Specialist to support a contract focused on delivering secure, reliable, and uninterrupted DISA Voice Services. This position is located onsite at Scott Air Force Base, IL , supporting a large-scale, mission-critical communications infrastructure environment. Responsibilities for the Unified Communications Specialist Perform engineering, sustainment, and maintenance activities for a large-scale, highly resilient IP voice and video communications infrastructure Manage, configure, troubleshoot, and support services across voice, video, and data networks Configure and maintain calling search spaces, route plans, partitions, route lists, and device profiles Analyze and resolve complex issues involving SIP signaling, call flows, and remote site registration Support routing, switching, firewall infrastructure, and ensure network security compliance Conduct fault analysis and support voice infrastructure issue isolation and resolution Validate, process, and implement change requests while contributing to technical documentation and operational reporting Required Qualifications for the Unified Communications Specialist 2 - 4+ years of experience supporting enterprise voice, VoIP, and network infrastructure environments Experience with enterprise voice platforms such as Cisco, Avaya, or Oracle (CUCM, Unity, CUBE, Oracle SBC, Avaya Aura) Strong knowledge of SIP signaling, call flows, and VoIP technologies Experience with routing, switching, WAN principles, and network architecture Strong troubleshooting skills across voice, network, and security systems Active TS/SCI Security Clearance DoD 8570 IAT Level II certification (Security+ CE or equivalent) Compensation for the Unified Communications Specialist Salary range depending on experience Full Benefits Package: Medical, Dental, Vision, 401K, PTO, Sick Leave (as applicable), and Holidays #J-18808-Ljbffr Zachary Piper Solutions