Logistics Coordinator

Logistics Coordinator Colorcon is a world leader in the development, supply and technical support of formulated film coating systems, modified release technologies, specialty excipients and functional packaging for the pharmaceutical, nutritional, and animal health industries. Our best-in-class products and technologies are complemented by our extensive formulation experience, application data and value-added services to support all phases of solid oral dose design, development, and manufacture. Our focus on market issues and technology development has earned Colorcon an international reputation as a pharmaceutical supplier of choice. That reputation is based on superior product quality, unparalleled technical support, extensive regulatory assistance and reliable supply from multiple locations, with our Global Headquarters located in Harleysville, Pennsylvania. Colorcon has 26 technical service laboratories globally and more than 2100 employees exclusively dedicated to its customer base. We are a successful company thanks to our diverse workforce and global reach. We believe that our operating principles define our culture, values and organizations and are key to achieving our mission and vision, strategies and goals. Platinum Rule: We treat others the way they want to be treated Empowerment: We trust our colleagues with responsibility and decision-making Keep Getting Better: We create an environment for constant improvement, to be the best we can Teamwork: We embrace the value of collaboration; work together to exceed what is possible as individuals Customer Focus: We put our customers' needs at the heart of everything we do Global Respect: We are citizens of a diverse world and behave with respect for the communities in which we operate Our People Enjoy a Wide Offering of Employee Benefits, including but not limited to: * All employees are eligible to participate in our company-wide bonus program * Employees have the choice between three medical plans * 100% company-paid Dental Insurance for all employees and their qualifying dependents * Optional Vision Coverage * Fitness and Wellness Programs * Employee Assistance Programs (EAP) * Corporate Social Responsibility Groups (CSR) * Parental Leave * Tuition Reimbursement; up to $8,000 per calendar year * 401(k) Company Matching * Paid Time Off * Paid Holidays Colorcon is committed to maintaining a diverse workforce and an inclusive and equitable work environment. This includes all employment-related decisions and business dealings on the basis of race, color, ethnicity, national origin, age, sex, sexual orientation, religion, disability, veteran status, or any other legally protected status. Position Summary The Logistics Coordinator oversees the daily flow of goods through the shipping warehouse to ensure efficient, accurate, and timely distribution of products through the Logistics process. This role serves as the central point of communication between shipping operations, transportation partners, customer service, customers, and internal teams for issues pertaining to logistics, carriers, claims, and related matters. The Logistics Coordinator manages and resolves logistical issues to maintain smooth shipping operations. By analyzing workflow, tracking shipments, and maintaining detailed documentation, this role supports operational efficiency, cost control, and high service levels across the supply chain. This position is also responsible for special projects related to Shipping and Logistics. The role requires intermittent performance of Shipping Specialist duties throughout the day, as well as cross-training others on Coordinator tasks. Responsibilities & Duties * Coordinate proper completion of customs documentation to ensure consistent flow of inbound and outbound material across international borders. * Obtain shipping quotes for all shipments departing the Belen site. * Monitor movement of international and domestic orders. * Maintain full compliance with all applicable regulations throughout the import, export, and transportation process, including valuation, country of origin marking, record retention, labeling, and related requirements. * Work with customs brokers to ensure regulatory compliance and minimize duty and brokerage fees. * Collaborate with the shipping department on sales order entry issues. * Review documentation to confirm classifications and tariffs align with mode of transportation and destination. * Investigate shipper, consignee, and customer complaints related to lost, damaged, or short shipments and respond to QNS accordingly. * Prepare carrier claims and correspond with shippers or consignees to resolve settlements. * Review shipment and backlog reports to ensure compliance with interstate traffic laws, regulations, and company policies. * Enter freight charges for prepaid, add-and-allowed shipments into SAP and partner with Accounting during month-end close. * Research and identify optimal freight rates for inbound and outbound shipments, domestic and international. * Trace outgoing shipments for customers upon request. * Trace inbound shipments upon request. * Audit and approve freight bills for correct classification, discounts, and charges when requested by Accounting. * Follow up on all returns to ensure completion, including receipt, QC disposition, repackaging, inventory, or disposal. * Communicate in person and by phone with co-workers and external partners as required. Minimum Qualifications * Associate's degree in business or other appropriate discipline, or four (4) years of directly related experience, or a combination of directly related education and/or experience. * Knowledge of Incoterms, customs regulations, export operations, export controls, transportation methods and freight rates, commercial and legal documents, transportation documents, classification under the Harmonized System, and NAFTA. * Knowledge of the sales order entry process. * Experience working with SAP or other database systems. * Experience with sales orders and related documentation. * Working knowledge of freight routing and modes of shipment. * Experience with NAFTA and other import/export regulations. * Working knowledge of PCs and Windows-based programs, including Word, Excel, Access, and PowerPoint. * Working knowledge of accounting and quoting. * Ability to handle stress effectively. * Ability to maintain a friendly, cooperative, and stable demeanor and work well with others. * Strong communication and interpersonal skills with the ability to build positive working relationships. * Ability to solve practical problems and address a variety of concrete variables and situations. * Ability to interpret instructions furnished in written, oral, or schedule form. * Ability to work under pressure, meet deadlines, and remain calm when dealing with difficult situations and/or individuals. Location: 101 Christine Drive Belen, New Mexico, 87002 United States Colorcon participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.