Front Desk Attendant (Part Time)

Front Desk Attendant (Part Time)

The Front Desk Attendant is the first point of contact for Goodwill Industries of Kentucky's Louisville Regional office. (Louisville Regional Office Only)

Essential Job Functions:

• Ensures the front desk is covered at all times.
• Performs a variety of clerical support tasks and works collaboratively to ensure task completion.
• Operates telephone system, provides information to the public, customers, visitors and other interested parties; maintains a positive first impression and gives callers a consistent experience of helpfulness.
• Handles complaints by listening, understanding, expressing concern and then respectfully forwarding callers to appropriate staff persons.
• Collects, sorts, distributes and prepares incoming and outgoing mail, messages and courier deliveries.
• Maintains reception area appearance.
• Provides support as needed by various departments and works collaboratively with others to complete tasks.
• Perform other duties as assigned.

Requirements:

• Must be able to present a good impression and interact with people in a friendly, business-like manner.
• Must possess versatility, discretion, and the ability to work with a variety of people.
• Must have the ability to communicate well both orally and written in a helpful and professional manner.
• Must demonstrated ability to follow instructions and organize work, collaborate, and complete tasks with little supervision.
• Must be able to sit for extended periods of time with occasional walking, standing, or lifting up to 10lbs.
• Must have reliable transportation to and from work.

Education/Specialized Knowledge Requirements:

• High school diploma or GED, Required.
• Training in business communications or administration, preferred.
• Competent knowledge in MS Outlook, Word, and Excel, preferred.
• Previous office, reception and/or customer service experience, preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.