Rental Coordinator

Rental Coordinator

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR.

PACCAR Leasing, a PACCAR division, was founded in 1980 to provide premium Kenworth and Peterbilt vehicles to leasing and rental customers. PacLease is one of the fastest-growing commercial truck leasing companies in the transportation industry. With independent and company-owned locations throughout the United States and Canada, PacLease provides customized full-service lease, rental, and contract maintenance programs designed to meet your specific fleet needs.

If you are bright, dynamic, and self-motivated we have the perfect opportunity for you to accelerate your career at PACCAR Leasing Company (PacLease). We are looking for a Rental Coordinator to help us realize our vision of becoming North America's largest full service leasing company. At PacLease our goal is to provide premium products and a complete suite of transportation services with the lowest cost of ownership to our customers. We recognize that rental service is essential to full service lease growth and have dedicated significant resources to enhancing our Rental department through technology, training, and talented people. The Rental organization is critical to the success of PACCAR's franchises, providing exceptional customer service and premium margins. The Rental team facilitates fleet growth by training, coaching, and selling the processes and products PacLease provides. The Rental Coordinator position will support the rental organization and team members within the PacLease Company Store Operation. The ideal candidate has a four year Bachelor's degree and is detail oriented, ambitious, and has great organizational skills and has the ability to provide exceptional customer service. This candidate must also be committed to supporting PACCAR Leasing's vision to become North America's largest full service leasing company.

Job Functions / Responsibilities

• Manage rental counter functions including but not limited to, yard checks, completion of rental agreements, lease & rental invoicing, and vehicle check-in & check-out.
• Provide customer service functions to include, but not limited to, sales activity (both outside and telephone), telephone solicitations, supporting existing customer relationships and reservation coordination.
• Cold call solicitation to generate new rental business.
• Provide administrative support to include word processing, filing, and phone coverage.
• Fuel tax recording and receipts.
• License/permit tracking.
• Insurance verification and follow-up.
• Complete yard checks and customer check out'/in's outside in all weather conditions.
• Other duties as assigned.

Qualifications

• Minimum of 1 year of experience with customer service in a fast paced environment, including handling sales activities, telephone solicitations, and supporting customer relationships.
• Minimum of 1 year of experience working as part of a team and supporting colleagues, with the ability to work independently when needed.
• A "Team Player."
• Strong interpersonal skills.
• Strong written and verbal communication skills.
• PC skills, including Microsoft Word and Excel.
• Education Associate's degree required. Bachelor's degree highly preferred.

PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status. This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment.