Automotive Warranty Administrator

Automotive Warranty Administrator

Glendale Chrysler Jeep Dodge Ram St. Louis MO

Full-Time Automotive Service Administration

JOIN AN AWARD-WINNING DEALERSHIP THAT VALUES EXPERIENCE ACCURACY & TEAMWORK!

Are you an organized detail-oriented professional who understands the importance of accurate warranty processing Are you looking for a stable career with an established dealership that values its employees

Glendale Chrysler Jeep Dodge Ram is looking for an experienced Automotive Warranty Administrator to join our team!

For more than 50 years Glendale Chrysler Jeep Dodge Ram has proudly served the St. Louis community. As one of Missouris top-volume dealerships and a four-time consecutive Consumer Satisfaction Award recipient weve built our reputation on customer satisfaction teamwork and a commitment to excellence.

Were a family-owned and operated dealership where employees are an important part of our continued success.

If you take pride in your accuracy enjoy problem-solving and thrive in a busy automotive service environment wed love to hear from you!

WHY JOIN THE GLENDALE TEAM

We believe that great employees are the foundation of a successful dealership. Thats why we strive to provide a supportive workplace where employees can build lasting careers.

What We Offer:

• Established Family-Owned Dealership Join a company with over 50 years of success in the St. Louis automotive industry.
• High-Volume Service Department Be part of a busy successful dealership with a steady flow of business.
• Medical & Dental Insurance Options
• 401(k) Retirement Plan
• Paid Training & Professional Development
• Career Growth Opportunities We believe in developing our employees and promoting them from within whenever possible.
• Employee Vehicle Purchase Program Exclusive discounts on vehicle purchases.
• Employee Discounts Savings on dealership products and services.
• Complimentary Saturday Lunches
• Supportive Team Environment Work alongside experienced service parts and administrative professionals.

ABOUT THE POSITION

As our Automotive Warranty Administrator you will play an essential role in ensuring warranty claims are processed accurately submitted promptly and reimbursed appropriately.

Youll work closely with our Service Advisors Technicians Parts Department and management team to maintain efficient warranty operations while ensuring compliance with manufacturer requirements.

Your attention to detail directly impacts the success of our service department!

KEY RESPONSIBILITIES

• Warranty Claim Processing: Review prepare and submit manufacturer warranty claims accurately and within required deadlines.
• Claim Accuracy: Verify labor operations failure codes parts information repair documentation and other required claim details.
• Payment Reconciliation: Monitor warranty payments identify discrepancies and ensure claims are reimbursed appropriately.
• Rejected & Unpaid Claims: Research correct appeal and resubmit rejected denied or short-paid claims to maximize reimbursement.
• Warranty Compliance: Stay current on Stellantis warranty policies procedures recalls service bulletins and manufacturer requirements.
• Documentation & Recordkeeping: Maintain accurate organized and audit-ready warranty records including supporting repair documentation and warranty parts records.
• Department Collaboration: Work closely with Service Advisors Technicians Parts Department personnel and management to resolve warranty-related issues.
• Claim Follow-Up: Track outstanding claims and proactively address delays or missing information.
• Warranty Reporting: Review claim activity outstanding balances chargebacks and recurring issues to identify opportunities for improvement.
• Process Improvement: Help maintain efficient warranty procedures that reduce errors prevent chargebacks and improve reimbursement timelines.
• Complete required manufacturer and company training and perform additional related duties as assigned.

WHAT WERE LOOKING FOR

Were seeking someone who is dependable organized resourceful and committed to getting the details right.

Preferred Qualifications:

• Previous automotive dealership warranty administration experience.
• Knowledge of manufacturer warranty policies claim procedures labor operations and automotive repair terminology.
• Stellantis warranty experience is a plus but experience with other manufacturers is welcome!
• Experience with dealership management systems (DMS) and manufacturer warranty claim platforms.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong computer written communication and problem-solving skills.
• Ability to work independently while maintaining positive relationships across departments.
• Professional dependable and team-oriented attitude.

Most importantly were looking for someone who takes ownership of their work follows through on outstanding claims and understands the importance of accuracy and accountability.

WHY GLENDALE

There are plenty of places to work in the automotive industry but we believe where you work matters.

At Glendale Chrysler Jeep Dodge Ram youll become part of an established dealership that has served generations of St. Louis customers.

Were proud of our history our team and the relationships weve built throughout our community.

If youre looking for a long-term opportunity where your experience organizational skills and contributions are valued Glendale could be the right fit for you.

READY TO JOIN OUR TEAM

Bring your experience attention to detail and commitment to excellence to Glendale Chrysler Jeep Dodge Ram.

APPLY TODAY!

We look forward to meeting you!

Glendale Chrysler Jeep Dodge Ram

Over 50 years of automotive excellence in St. Louis.

Glendale Chrysler Jeep Dodge Ram is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin age disability veteran status or any other status protected by applicable law.

Required Experience:

Unclear Seniority