Telemarketer - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

Job Title: Entry‑Level Telemarketer / Customer Outreach Representative (FULL or PART time)
Location: Garden Grove, CA area
Employer: Lelly Woo‑Grimes State Farm®

About Us

Lelly Woo‑Grimes leads a highly regarded State Farm agency based in Garden Grove, CA. Her team is known for delivering “SERVICE & COMMITMENT by providing personalized products to protect assets, build financial stability, and secure legacies.

Key highlights about our agency and leadership:

• We’re proud to be a Top 100 Agent in the company and recognized as the #1 Life Insurance Agent for her region.

• Multilingual environment: we serve clients in English, Spanish, Cantonese, Vietnamese, and other Chinese dialects .

• Strong reputation: we maintain a 4.9/5 average rating (198+ reviews) over multiple platforms.

• We offer a full suite of insurance options: auto, home, renters, life, pet, business, and more.

We value growth, community impact, and creating a supportive work atmosphere. Whether you’re just launching your career or seeking a meaningful entry-level role, this may be the place for you.

Position Overview

As a Telemarketer / Outreach Representative, your primary mission will be to connect with prospective and existing clients over the phone. You’ll help generate leads, renew policies, cross-sell insurance products, follow up on warm prospects, and provide excellent customer service—all as part of our dynamic sales team.

What You’ll Do

• Make outbound calls to leads, former clients, and referral lists

• Introduce and explain various insurance products (auto, renters, home, life, etc.)

• Schedule appointments for licensed agents

• Follow up with leads

• Update and maintain CRM and contact databases

• Support cross-selling and renewal efforts

• Work toward monthly call, contact, and conversion goals

• Participate in training sessions to improve product knowledge and calling skill

What We’re Looking For:

We want candidates with potential, not necessarily years of experience. Here’s what matters most:

• Strong verbal communication skills

• A positive, coachable attitude

• Eagerness to learn and grow in a sales environment

• Basic computer literacy (CRM systems, Microsoft Office, etc.)

• Ability to handle rejection and persist through follow-up

• Self-motivation, discipline, and reliability

• Previous sales, customer service, or telemarketing experience is a plus—but not required

Please Apply