Sales Operations Specialist

Sales Operations Analyst

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As an Sales Operations Analyst at RXO, you'll focus on Leads coming through the website that need to be reviewed and approved and assigned to a seller, account creations that are reviewed and matched to D&B before approval and ensure we are not creating duplicate accounts.

Work Location & Schedule: This position is based out of RXO's Charlotte headquarters at 11215 North Community House Road, Charlotte, NC 28277, and follows a hybrid work schedule with team members working onsite Monday through Thursday and remotely on Fridays.

What your day-to-day will look like:

• Manage the customer quality distro and brokerage sales operations distro that may receive internal and external questions
• Perform ad hoc research, respond to team member requests, freeze users in system after departure and work with management on account re-assignment
• Review and approve Freight Optimizer code change requests
• Assist Offshore resources by managing the leads and account creations when there are questions, escalations or increased workload where additional help is needed
• Other duties as assigned

What you'll need to excel:

At a minimum, you'll need:

• Bachelor's degree or equivalent related work or military experience
• 1 Year of experience

It'd be great if you also have:

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to create complex formulas in MS Excel and quickly learn and achieve proficiency in new software applications
• Experience in developing presentations for senior management, preferably at the C level
• Experience working with sales teams at all levels.
• Forward thinking and can utilize the resources available, perform research on industries and customers, etc. and utilize Salesforce daily.
• Acquisition experience
• The ability to work extended hours, including weekends if needed occasionally and travel between regions/corporate headquarters occasionally. Traditional schedule: 8:00 am 5 pm standard

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.