Event Staff - Food & Beverage

Event Staff - Food & Beverage

Grade: Third Party Staffing Agency

FLSA Status: Non-Exempt

Safety Sensitive Position: No

Supervisor Title: Events Coordinator (Food & Beverage)

Minimum Qualifications of Education and Experience:

• Must possess a high school diploma or GED
• Must be at least 18 years old.
• Must possess a valid driver's license and be able to drive in the state of Minnesota.

• Any satisfactory equivalent combination of education, training, and experience that demonstrates the knowledge, skills, and abilities to perform the duties of the job proficiently may be substituted for the above requirements.

Nature of Work: All Event Staff Food & Beverage members are responsible for ensuring clients, fans and event attendees have a great experience while visiting our facilities. Provide high quality professionalism and hospitality to clients, guests and coworkers.

About Us: Our employees are committed to working in an environment that fosters the core values of the City of Mankato positive attitude, accountability, respect, teamwork, and integrity. We care about making a positive difference in the lives of others. Our work is challenging and has purpose. We listen and engage with each other and our community. We are empowered and trusted to make good decisions that align with the public service principles and core values. Our organization is committed to investing and developing each other. We will recognize and celebrate our collective achievements and individual accomplishments.

We take pride in investing in our employees. Our team enjoys a supportive work environment that encourages not only success for the community we serve, but for you as well. Come grow your career with us!

Event Staff Team members are employed by an approved third-party staffing agency.

Primary Essential Work Functions:

• Bartender/ Suite Server : $11.41/hour + tips
• Must be willing to work nights, weekends, holidays, and long shifts
• Hours will vary weekly must be available during the week and/or weekends and nights
• The Bartender is responsible for providing exceptional customer service while safely and responsibly serving alcoholic and non-alcoholic beverages to event guests. This position plays an important role in creating a positive guest experience while maintaining a clean, organized, and efficient bar operation. Bartenders and Suite Servers work as part of the Food & Beverage team to prepare service areas, maintain adequate product levels throughout events, assist with setup and breakdown before and after events, and serve event attendees while maintaining a running knowledge of product selection.
• Key Responsibilities:
• Provide friendly, professional, and efficient customer service to guests throughout each event.
• Prepare and serve alcoholic and non-alcoholic beverages in accordance with venue standards and applicable laws and regulations.
• Verify guest identification and age prior to serving alcohol, following all venue policies and responsible alcohol service procedures.
• Recognize and respond appropriately to underage guests, invalid or suspected fraudulent identification, intoxicated guests, and other alcohol-service concerns.
• Assist with the setup and preparation of bar locations prior to events, including moving equipment, organizing supplies, and stocking products.
• Assist with tearing down and cleaning bar and service areas following events.
• Stock, transport, and distribute beverage products and supplies before, during, and after events as needed.
• Assist other Food & Beverage team members with product movement, event setup, cleanup, and other operational needs.
• Properly handle glassware, equipment, supplies, and beverage products to maintain a safe and efficient work environment.
• Follow all venue safety, sanitation, alcohol service, and customer service policies.
• Perform other duties as assigned to support successful event operations.

Food & Beverage Distribution Staff:

• Starting at $16/hour
• Must be willing to work nights, weekends, holidays, long shifts
• Hours will vary weekly must be available during the week and/or weekends and nights
• Food & Beverage Distribution Employee
• The Food & Beverage Distribution Employee supports the successful execution of events by ensuring bars and service locations are properly stocked, organized, clean, and prepared before, during, and after each event. This position works closely with the Food & Beverage Coordinator, bartenders, and event staff to maintain efficient product distribution and exceptional service.
• Key Responsibilities:
• Distribute food and beverage products to designated locations throughout the venue prior to each event.
• Set up and prepare bar and service locations, including moving equipment, stocking products, and ensuring all service areas and storage spaces are organized, clean, and fully prepared.
• Assist the Food & Beverage Coordinator with weekly tasks related to event preparation, inventory, organization, and post-event cleanup.
• Maintain a clean and safe work environment by removing trash and recycling, washing dishes, and maintaining the cleanliness of shared work and service areas before, during, and after events.
• Rotate beverage and food products using proper inventory practices and regularly check product dates to ensure quality and freshness.
• Maintain a working knowledge of applicable alcohol service policies and procedures and assist bartenders with beverage service as needed during events.
• Monitor product levels throughout live events and proactively restock bars and service areas based on anticipated needs.
• Communicate regularly with bartenders, event staff, and the Food & Beverage Coordinator to identify and respond to product and service needs.
• Support efficient event operations by anticipating stocking requirements and ensuring bartenders and service staff have the necessary products and supplies throughout the event.
• Perform other food and beverage support duties as assigned to ensure successful event operations.

Premium Services Aide:

• Starting at $16/hour
• Must be willing to work nights, weekends, holidays, long shifts
• Hours will vary weekly must be available during the week and/or weekends and nights
• Premium Services Aide
• The Premium Services Aide plays a key role in delivering exceptional hospitality experiences for premium seating guests, clients, and touring artists. This position is responsible for maintaining the cleanliness, organization, and presentation of premium spaces while assisting with food and beverage service, suite hospitality, event setup, and backstage hospitality needs. The ideal candidate is professional, detail-oriented, highly organized, and able to anticipate client and event needs while working both independently and collaboratively.
• Key Responsibilities:
• Maintain the cleanliness, organization, and presentation of premium seating areas before, during, and after events.
• Assist the Food & Beverage Coordinator with preparing, organizing, and fulfilling food and beverage orders for premium suites and hospitality areas.
• Ensure all suite and premium service orders are accurately fulfilled and fully prepared prior to the start of each event.
• Work closely with suite servers throughout events to provide support and ensure guest and client needs are met.
• Assist with post-event cleanup and reset of premium seating areas, suites, and other designated service locations.
• Maintain a working knowledge of venue alcohol service policies and general bartending procedures; assist with beverage service and bartending as needed.
• Assist with the distribution, setup, movement, and breakdown of food and beverage products, equipment, and supplies before, during, and after events.
• Provide additional bartending support during periods of high volume or long lines to maintain efficient and timely service.
• Assist with the fulfillment of hospitality riders for ticketed concerts and special events.
• Backstage & Artist Hospitality Responsibilities:
• Maintain the cleanliness, organization, and presentation of artist dressing rooms, green rooms, and designated backstage hospitality areas.
• Prepare and fulfill hospitality rider requests accurately and in a timely manner, including shopping for requested items and setting up dressing rooms and green rooms.
• Be available during events to respond to backstage hospitality requests and changing needs.
• Communicate professionally and effectively with tour managers, artists' representatives, venue supervisors, and other event personnel to ensure hospitality requirements are met.
• Monitor hospitality supplies and anticipate