Stack City BBQ Hiring Front of the House Team Members

Job Title

Stack City BBQ offers southern BBQ cuisine at its best. Based in Austin, Stack City BBQ is built on community, smoke, and good times in the backyard! As we move into a growth phase, we're seeking Part-Time Front of the House Team Members to join us at our Austin site.

Working in the Front of the House, you'll be the welcoming face of our brandguiding guests through our menu, upselling thoughtfully, and creating memorable experiences that keep diners coming back. Join our fast-casual BBQ restaurant as a Front of House Team Member where genuine hospitality meets a sales-driven mindset.

What We Offer:

• Competitive Hourly Wage + Tips
• Access to Health Benefits
• Sales Incentive Bonuses
• Employee Meal Discounts and Complimentary Shift Meals
• Ongoing Hospitality and Sales TrainingIncluding G.U.E.S.T. Workshops
• Career Advancement Pathways into Supervisory or Management Roles
• A Supportive Culture that Celebrates Teamwork

Job Responsibilities:

• Warmly greet every guest within 30 seconds of arrival, using the G.U.E.S.T. framework for consistent, authentic service
• Guide guests through the menu and share personal favorites
• Proactively suggest add-ons and pairingsappetizers, beverages, and dessertsto elevate check averages
• Accurately enter orders in the POS system and monitor ticket times to ensure timely service
• Check in on guest's post-service to confirm satisfaction and invite feedback
• Maintain a clean, organized dining area: tables, floors, stocking, bathrooms, and the storefront
• Process transactions with attention to accuracy
• Collaborate with kitchen and management to anticipate busy periods and smooth workflow

Job Qualifications:

• At least 18 years of age
• High school diploma or equivalent
• At least one year of customer-facing experience in fast casual, quick service, or retail sales
• Strong communication skills and a natural flair for building rapport
• Sales-oriented attitude: comfortable recommending menu items and upselling add-ons
• Basic POS or tablet order-entry proficiency
• Ability to multitask under pressure while maintaining a warm, composed demeanor
• Flexible availability, including evenings, weekends, and holidays
• Food Handler's Certification or willingness to obtain one

DLCRS is an equal-opportunity employer committed to building diverse teams and fostering an inclusive workplace. If you're driven by results, passionate about people, and dedicated to operational excellence, we want to hear from you.