Warehouse Operations Trainer (Onsite)
ResMed Inc
The Warehouse Operations Trainer is responsible for delivering structured, end-to-end training across warehouse functions including Inbound, Outbound, Picking, Value-Added Services (VAS), and Inventory processes. This role ensures employees are trained through a structured methodology - Train → Hands-On Practice → Verify → Validate - to achieve safety, quality, and productivity standards. The Trainer partners with Operations to drive consistent process execution and continuous improvement.
Let's talk about Responsibilities- Design and deliver structured training programs covering inbound receiving, put away, picking, packing, shipping, VAS tasks, and inventory control.
- Execute hands-on-floor training including WMS/RF scanning and material handling equipment guidance.
- Demonstrate full end-to-end warehouse workflows from receipt to shipment.
- Verify employee competency through skills assessments, productivity tracking, and quality audits.
- Validate sustained performance through follow-up evaluations (30/60/90-day reviews).
- Maintain training documentation, certification records, and SOP updates.
- Support new hire onboarding, cross-training, refresher training, and new process rollouts.
- Always reinforce safety standards and operational compliance.
- High School Diploma or equivalent required; Associate degree in Supply Chain or related field preferred.
- 3+ years warehouse operations experience (Inbound, Outbound, Picking, Inventory).
- 2+ year experience in training, coaching, or lead role preferred.
- Strong knowledge of Warehouse Management Systems (WMS) and RF scanners.
- Experience operating material handling equipment (forklift certification preferred).
- Strong communication, coaching, and organizational skills.
- Ability to analyze performance metrics and drive continuous improvement.
- Knowledge of safety standards (OSHA familiarity preferred).
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