Operations Supervisor

Requisition ID: [[id]] Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram. Primary Role: Manages the day-to-day operations of water and/or wastewater plant(s) in accordance with Company policies and procedures and all applicable governmental laws and regulations. As part of our ongoing talent strategy, this requisition allows us to proactively connect with candidates who are interested in future Operations Supervisor opportunities with American Water across our Virginia footprint. We welcome applications from professionals exploring Operations Supervisor roles. This posting is actively monitored. Candidates will be contacted should their background align with posted position requirements. Pay range: $61,050 - $102,030 The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! Key Accountabilities: * Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations. (10%) * Establish a program that will ensure all EPA Partnership for Safe Water goals are met on a period-by-period basis. (10%) * Ensure local water and/or wastewater operations meet required standards and regulatory compliance targets. (10%) * Supervise the implementation of standards, targets, policies, and plans to increase operational efficiency and effectiveness. (10%) * Ensure operational integrity including quality, safety, reliability, health, and environmental compliance. (10%) * Develop and direct cost-effective solutions to meet customer and technical requirements and encourage innovation. (10%) * Implement effective reporting processes and provide analysis to the Production Director for reports, budgets, and business plans. * Provide coaching, development, and leadership to employees. * Reinforce workforce diversity and inclusive practices. * Support Business Development in operational analysis, pricing, and integration for water and wastewater opportunities. * Work collaboratively across regulated and non-regulated markets to mitigate business risk. * Implement effective communication across all operational levels. * Provide leadership adaptable to changing business environments. * Promote open, constructive communication and knowledge sharing. (40%) _ Knowledge/Skills: _ * Knowledge of regulated water/wastewater operations and applicable regulations. * Knowledge of company policies, procedures, and management practices. * Expert knowledge of operational processes. _ Experience/Education: _ * 3–5 years supervising operational areas and managing performance targets. * 2 or 4 year degree in operational discipline, management, or related technical discipline or equivalent. * Join American Water...We Keep Life Flowing ™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.