Store Manager

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Assistant Store Manager

Job Summary:

The Store Manager is responsible for the overall leadership, performance, and daily operations of the retail showroom. This role drives sales growth, ensures an exceptional customer experience, and leads a high-performing team while maintaining operational excellence, financial accountability, and compliance with company policies. The Store Manager sets the tone for a results-driven, customer-focused culture and is accountable for store profitability and long-term team success.

Essential Duties and Responsibilities:

Drive store sales to meet or exceed revenue, margin, and KPI targets, including conversion, average ticket, and protection plan performance
Lead by example through active customer engagement, consultative selling, and supporting team members to close sales
Recruit, develop, coach, and hold team members accountable for performance, fostering a high-performing and positive work environment
Maintain strong leadership presence on the sales floor, ensuring consistent execution of customer experience standards
Oversee all daily store operations, including staffing, scheduling, policy compliance, and safety standards
Ensure showroom excellence through merchandising, product placement, display accuracy, and overall store presentation
Monitor inventory, product flow, and coordination between warehouse, showroom, and distribution partners
Oversee credit operations, accounts receivable, collections, and compliance with all regulatory requirements
Manage financial performance, including P&L, payroll, expenses, cash handling, and deposits
Execute marketing initiatives, promotions, and community outreach to drive traffic and brand awareness
Ensure consistent execution of sales processes, team training, and customer engagement standards
Serve as the primary escalation point for customer concerns, ensuring timely and professional resolution
Adapt to changing business needs, adjust priorities, and step into operational roles as needed to support store success
Perform other duties as assigned

Knowledge, Skills, Competencies and Abilities:

Strong leadership, coaching, and team development capabilities
Proven ability to drive sales performance and achieve financial targets
Customer-focused mindset with a commitment to service excellence
Knowledge of retail operations, merchandising, inventory, and store management practices
Understanding of credit, collections, and regulatory compliance requirements
Strong financial and business acumen, including P&L management
Excellent communication, problem-solving, and decision-making skills
High level of accountability, professionalism, and adaptability
Ability to manage multiple priorities in a fast-paced retail environment

Required Qualifications:

High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered
Prior Store Manager or senior retail leadership experience
Proven track record of driving sales and managing store performance
Experience with team leadership, coaching, and employee development
Familiarity with credit/collections processes and compliance standards preferred
Ability to work a flexible schedule, including evenings, weekends, holidays, and peak periods
Willingness to work 4550+ hours per week based on business needs
Ability to lift or move up to 50 pounds as needed and support showroom operations
Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs

About Kimbrells Furniture:
At Kimbrells Furniture, our founders vision continues to guide everything we do: Our passion is to improve the happiness and well-being of others through home furnishings. This purpose shapes how we serve our customers, support our communities, and collaborate as a team every day.

No matter your role, you are part of something bigger. Together, we create spaces that bring comfort, joy, and connection into peoples homes while building a supportive, values-driven workplace where individuals can grow, contribute, and thrive. If youre looking for more than just a jobif youre looking to make an impactwe invite you to be part of the Kimbrells team.

Kimbrells Furniture is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.