Welcome Center Representative
Old Colony YMCA
JOB FUNCTION:
- Program/Department Responsibilities
- Follow the staff dress code for position.
- Greet members and guests.
- Show interest in their concerns
- Know members' names and use them in their presence.
- Ask "satisfaction questions" about program and service.
- Listen to suggestions and respond promptly.
- Address complaints/concerns immediately.
- Provide information on facility, services and programs.
- Enter data into the OCY computer system including membership, program, trips, events and miscellaneous sales correctly and in a timely manner.
- Serve as a liaison between members and program supervisors.
- Answer telephones.
- Be alert to safety factors and potential hazards.
- Look for ways to improve performance.
- Make members feel comfortable and at ease.
- Be open, friendly and approachable to members.
- Initiate interaction with and between members.
- Ask about family, job, hobbies, get to know them personally.
- Ask about the goals: progress and satisfaction.
- Introduce members to other members and staff.
- Invite members to participate in programs.
- Be knowledgeable about program areas and share information with members.
- Be knowledgeable about the OCY, its programs and policies.
- Encourage participation in facility and program orientations.
- Be informed and up-to-date on latest developments in your field.
- Acquaint members with other OCY programs and benefits.
- Recommend participation in a variety of programs.
- Be able to articulate the OCY's mission, value and benefits.
- High degree of accuracy.
- Multi-task oriented, flexible takes initiative.
- Effective communication and organizational skills.
- Minimum 18 years of age.
- High School diploma or equivalent.
- Past customer service experience.
- CPR/AED certified within 90 days of employment. Must keep certification current.
- Ability to lift and carry at least 30 pounds.
- If Representative must lift and carry more than 30 pounds, they must ask for assistance from another staff member
- May be required to stand for extended periods of time while demonstrating physical stamina and agility.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Welcome Center Representative in Brockton, MA vacancy
- ...our Team At the Old Colony YMCA! We believe every interaction has the power to positively impact a person's life. As a Welcome Center Representative, you will be the first face and first impression members, guests, and program participants experience when they enter the...SuggestedFlexible hours
- ...Position Summary The Contact Center Representative provides customer sales and service by telephone, email, and other forms of electronic... ...customers in connection with specific service requests, or to welcome them to new services and answer questions. Uses the telephone...SuggestedWork at office
North Easton Savings Bank
Whitman, MA8 days ago - ...Call Center Customer Service Representative vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes... ...successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at...SuggestedShift work
vTech Solution
Canton, MA3 days ago - ...with complete Compensation & Benefits, amazing Growth & Development and unmatched Travel Perks. Delta is currently hiring for Call Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer...SuggestedCurrently hiring
$23 - $25 per hour
...focused professional who enjoys helping others, solving problems, and finding the right solutions? We’re looking for a Contact Center Representative to be a trusted resource for our members and help create an exceptional experience with every interaction. In this role, you...SuggestedHourly payWork at office- ...Job Title The Sullivan Tire Retail Resource Center in Taunton, MA is looking for a new team member! If you are interested in joining a dynamic, employee-owned company, we would love to hear from you. Our Retail Resource Center is one of the major lifelines for our...Local areaFlexible hoursWeekend work
SULLIVAN TIRE COMPANIES
Taunton, MA1 day ago - ...Contact Center Representative Part Time Weekly Shift as followed: Evening Weekday Shifts, 3 days a week 10:30-7 PM Every Saturday Shift 8-1PM 4 working days total! 28 hours per week Bilingual Preferred - Spanish or Portuguese Position: Contact Center Representative...Part timeLocal areaShift workAfternoon shift3 days per weekWeekday work
Bristol County Savings Bank
Taunton, MA3 days ago $19 per hour
...by managing inbound call traffic and delivering accurate, scripted responses. The role helps maintain a stable, efficient contact center environment designed to minimize disruption for shareholders during peak activity or transitional periods. This is a short‑term project...Temporary workWork at office$21 - $24 per hour
...Job Description Job Description A growing company is currently seeking a Call Center Representative for a full-time temporary to permanent position in Taunton, MA. Benefits once hired permanently include: matching 401K, health insurance, dental insurance, vision...Permanent employmentFull timeTemporary workCurrently hiringWork at officeMonday to FridayThe Alpha Group
Taunton, MA8 days ago$45k - $47k
...Member Advocate to support vulnerable members who may qualify for Medically Complex and Medicaid programs. This is a high-volume call center position requiring strong experience with inbound/outbound calls, outbound dialers, productivity metrics, documentation, and...H1bLocal areaMonday to FridayFlexible hours- ...issues related to fares and Charlie Cards. This role is flexible/hybrid. Duties & Responsibilities Handle escalations from the Call Center regarding complex issues or difficult customers involving fare related issues. Research and investigate customer issues using the...Trial periodAll shiftsMonday to FridayFlexible hoursShift workWeekend work
$52k - $58k
Contact Center Sales Support Representative Location: Raynham, MA Pay Rate: $52K~$58K + Benefits Schedule: Monday-Friday, 7:00 AM-4:00 PM Employment Type: Full-Time, Direct-Hire Think the best job opportunities are far away? Think again. Great opportunities are right...Full timeMonday to FridayWeekday work$22 - $25 per hour
...your career with Alsco Uniforms!Job Summary: The Route Sales Representative meets our customers needs through up-selling/cross-selling and... ...loading areas of a typical industrial laundry facility, Service Center or depot. - Indoor and outdoor areas of a typical industrial...Full timeLocal areaWorldwideAlsco
Brockton, MA3 days ago- ...Exempt for Commission/Non-Exempt for Hourly The Route Sales Representative supports the Service Departments in its objectives to meet... ...locations, loading areas of industrial laundry facilities, service centers, or depot. Indoor and outdoor areas of industrial laundry...Hourly payLocal area
Alsco
Brockton, MA3 days ago $75k - $100k
...Channels: Work directly with customers who walk into our showroom, call in with questions, or inquire online through our website. Welcome and assist guests in finding a vehicle that fits their needs and budget. Build and maintain friendly, strong relationships with...Relocation packageCopeland Toyota
Brockton, MA1 day ago$80k - $120k
...Field Sales Representative - ExcavationRoto-Rooter is seeking Field Sales Representatives for our Excavation department. We offer an opportunity... ...-qualified leads from our field service technicians and call centers. If you excel in outside sales and want to grow with a...Base plus commissionWeekly payFlexible hoursNight shiftWeekend workRoto-Rooter Plumbing & Water Cleanup
Stoughton, MA3 days ago$80k - $120k
Overview Field Sales Representative - Water Restoration Roto-Rooter is currently seeking Field Sales Representatives for our Water Restoration... ...leads provided by field service technicians and call centers. If you have previous experience in outside sales and aspire...Base plus commissionWeekly payFlexible hoursNight shiftWeekend workRoto-Rooter
Stoughton, MA4 days ago$20 - $22 per hour
...contact this employer to ask for an accommodation or an alternative application process. Member Solutions Advocate I (Call Center Representative) Rockland, MA, US 8 days ago Requisition ID: 1128 Salary Range: $20.00 To $22.00 Hourly About the Opportunity There's never...Hourly payPart timeH1bWork at officeWork from homeShift work3 days per week$19 - $21 per hour
...application process. Visitor Services Representative I Part-time Regular North River, Marshfield... ...and ensure an overall positive, welcoming, enriching, and safe experience to all... ...visitors, and guests regarding visitor center, sanctuary, trails, programs, and Mass...Hourly payPart timeWork at officeLocal areaWeekend workMass Audubon
Norwell, MA1 day ago- ...discrepancies, as well as monitors and tracks information for sampling requirements prior to transmission to Submission Processing Centers. Makes initial determinations on filing extensions, assigns Employer Identification Numbers, processes Power of Attorney requests...Work at office
$18 per hour
...supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care. This is a full-... ...Competencies & Skills Experience in retail, call centers, or customer service Sales or CRM system familiarity Experience...Hourly payFull timeWork at officeLocal areaFlexible hoursBob's Discount Furniture
Stoughton, MA2 days ago$15 - $16 per hour
...friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part... ...Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-...Hourly payStart working todayLocal areaU-Haul
Abington, MA3 days ago- ...with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your...Contract workLocal area
Dollar Tree
Stoughton, MA18 hours ago $24 - $26 per hour
...Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound... ...rapport with customers and lasting relationships with other call center team members based on trust and reliability. Utilizes job-...Full timeWork at officeHome officeFlexible hoursCasella Waste Systems
Brockton, MA2 days ago$50k
...defined territory to sell John Bean products to general service automotive repair facilities, automotive dealerships, and collision centers. John Bean thrives on providing the best products to the most demanding customers with maximum accuracy, ease of use, best in class...Base plus commissionWork at officeLocal areaFlexible hoursNight shift$23.3 - $33.3 per hour
...Clinical Assistant Join the team Dana-Farber/Brigham Cancer Center at South Shore Health as a Clinical Assistant, where you will play... ...: Greets patients, families, and colleagues promptly in a welcoming and courteous manner. Responds promptly and courteously to...Work experience placement$50k - $80k
...Auto Sales Representative Jack Madden Ford is seeking Auto Sales Representatives. We are... ...with experience in the hospitality, call center, telemarketing, customer service, mortgage... ...and respond to our client base in a welcoming manner. Present both products and financial...Full timeImmediate start$90k - $100k
...business units, functional groups, or the Customer Experience Center, and assume responsibility for core projects and initiatives Function... ..., or a related field (or equivalent experience) We welcome you to pursue your MBA or advanced degree during the program as...Rotational programPermanent employmentCasual workWork at officeLocal areaImmediate startRemote workWorldwideFlexible hoursWeekend work2 days per week$15 - $16 per hour
...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people... ...Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-...Hourly payStart working todayLocal area- ...On the floor, they focus on the customer offering a warm welcome, making eye contact, and creating friendly, personal conversations... ...gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and...Full timePart timeAll shiftsFlexible hoursAfternoon shift
Macy's
Hanover, MA6 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Welcome Center Representative. Be the first to apply!
Related searches
- loss control representative Brockton, MA
- center representative Brockton, MA
- representative Brockton, MA
- quality control representative Brockton, MA
- insurance follow up rep Brockton, MA
- phone representative Brockton, MA
- cash application representative Brockton, MA
- safety representative Brockton, MA
- benefits representative Brockton, MA
- social media representative Brockton, MA