Word Processor

Document Support Specialist

100% Remote

Monday-Friday 10:30am-6:30pm EST

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Duties and Responsibilities

? Provides excellent customer service; keeps customers updated on work in progress and

completes incoming projects by requested deadlines.

? Creates, revises and converts various types of documents such as court filings, agreements, contracts, leases, letters, memoranda, pleadings, etc. using Microsoft Office and other tools such as Workshare Compare.

? Conducts document quality review procedures for accuracy to produce accurate work of the highest quality in a timely fashion.

? Maintain document tracking and completion estimates on all documents which have been submitted as they are received and update status.

? Scans materials and performs document clean up and formatting.

? Ensures documents are accurate (using spell checking and light proofreading), and are consistently formatted and professional in appearance.

? Prepares court filings, including e-filings.

? Transcribes tapes and digital audio and video recordings.

? Performs data entry into various applications and performs mail merges and assists with mass mailings.

? Works with lawyers, paralegals, secretaries, and other departments such as LSS, IRS, Marketing, Mail Services, Duplicating, Purchasing, Supplies, to complete projects while providing excellent customer service.

? Prepares documents for transmission by regular mail, Federal Express, messenger, air courier, facsimile, or e-mail; arranges for messengers and courier services; and transmits documents via fax and e-mail.

? Creates, maintains and distributes Firm's Phone, Office and Social Directories.

? Provides technical support (via remote control or in-person) to Firm regarding document formatting questions.

? Stays current with technology and actively learns new software and other tools maintaining expert level in Microsoft Word, PowerPoint, DocXTools, Excel, and other Firm software.

? Assists with training new Document Specialists and other personnel as assigned.

? Copies/burns CDs, DVDs.

? Fills in for other department members when they are absent as needed and assigned, in order to maintain service levels of the department.

? Provides remote support during office emergencies.

? Performs other duties as assigned.

? Timely and regular attendance.

Qualifications

? Strong commitment to customer service.

? Two+ years of word processing experience, preferably in a law firm.

? Rapid yet accurate typing skills.

? Proofreading for quality; adherence to "DSS Quality Checklist".

? Team Player.

? Good problem-solving skills.

? Excellent telephone skills

? Flexible (Ability to work overtime, including weekends, midnights, on an as-needed basis).

? Strong interest in technology and demonstrated ability to learn.

? Familiarity with document scanning.

Salary range is $89,000.00-$108,000.00 dependent on candidate experience and location.

Candidates hired for staff positions with a minimum work schedule of 30 hours per week are eligible for a comprehensive benefits package, including healthcare insurance. xhyhwjd Learn more about benefits at the firm.

LI-Remote