Parts Counterperson

Parts Sales Associate

Tom Wood Honda in Whitestown is seeking a knowledgeable, experienced, and energetic Parts Sales Associate to join our team. If you're passionate about autos and thrive in a fast-paced environment, this is your opportunity to become a trusted expert for our customers and service department.

This position is currently based at our Anderson, IN location. Tom Wood Honda is excited to be transitioning to a brand-new dealership facility in Whitestown, Indiana, expected to open early 2027. Team members hired now will have the opportunity to grow with us through this exciting transition.

What We Offer

• Paid Time Off & Vacation
• Paid Holidays
• Medical, Dental & Vision Coverage
• 401(k) with Company Match
• Life & Disability Insurance
• Professional Training & Career Development
• Tuition Reimbursement
• Service Awards
• Opportunities for Advancement

Key Skills & Competencies

MINIMUM OF 1 YR EXPERIENCE NEEDED

• Customer Engagement & Communication:
  • Greet customers promptly and courteously at the parts counter or over the phone.
  • Resolve customer needs and concerns with professionalism and efficiency.
  • Provide knowledgeable advice on parts compatibility, availability, and pricing.
• Product Knowledge & Inventory Management:
  • Assist customers in identifying the correct parts and accessories
  • Maintain and organize parts inventory with accurate counts and proper storage.
  • Stay current with products, parts, and industry trends.
• Collaboration & Support:
  • Work closely with the service department to ensure timely availability of parts for service jobs.
  • Support dealership events and promotions through parts-related activities.
• Adaptability & Physical Capability:
  • Handle multiple tasks efficiently in a fast-paced environment.
  • Lift and move parts and accessories as needed (up to 50 lbs).

Preferred Qualifications

• Excellent communication and customer service skills.
• Previous experience in a parts role is a plus, but training is provided.
• Knowledge of vehicles and parts is desirable.
• Strong attention to detail and organizational skills.
• Valid license with motorcycle endorsement and clean driving record.

Why Work Here?

At Tom Wood Group, you're more than an employee—you're a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we're passionate about creating an environment where you can grow both personally and professionally.

What Makes Us Different?

• A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
• Opportunities to advance across multiple industries and locations
• A culture that values your contributions and celebrates success
• Comprehensive benefits designed to support you and your family

Our Core Values

Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity

Employment Requirements:

All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.