Medical Receptionist I

Job Title Medical Receptionist I Agency Texas A&M University Health Science Center Department Primary Care & Rural Medicine Proposed Minimum SalaryCommensurate Job LocationBryan, Texas Job TypeStaff Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Who we are As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. What we want The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries. What you need to know Salary: $13.00- $19.00/ hourly commensurate based on education and experience. Schedule/Location: Full-time | College Station, Texas Qualifications Required Education and Experience: High school diploma or equivalent. Two years of related experience. Preferred Qualifications: Associate's Degree. Two years' experience in general office or personnel operations including one year experience working within a medical office. Prior EHR experience. Familiarity with electronic medical record systems. Fluent in Spanish. Knowledge, Skills, and Abilities Must be skilled in the operations of a medical office. Working knowledge of word processing software. Basic computer and typing skills, keyboarding. Interpersonal and communication skills. Ability to plan and organize effectively. Knowledge of HIPAA guidelines. Ability to multi-task and work cooperatively with others. Experience working with individuals and communities. Responsibilities Patient Phone Calls Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Route calls to clinical staff and enter phone notes as appropriate. Check-In Patients at Front Desk Verify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in/out. Scan insurance cards and IDs. Assist patients with kiosk. Other Billing Projects Various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers. Other Duties Performs other duties as assigned. Additional Information Machines or equipment used in the performance of essential duties Computer: 20 hrs. Telephone: 15 hrs. Copier/Scanner: 1 hr. Eligibility and Compliance All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leave and at least eight hours of paid vacation each month Automatic enrollment in the Teacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistance for completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here! Equal Opportunity/Veterans/Disability Employer. Equal Opportunity/Veterans/Disability Employer. #J-18808-Ljbffr