Accounting Specialist
HYATT Hotels
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
The Accounting Specialist supports pre-arrival and post-departure billing for events and group business at Rizzo Center. This role manages invoices, group deposits and prepayments, City Ledger charges, collections, and client supporting documentation.
Key Responsibilities:
- Monitor, review, and update invoices throughout the billing cycle.
- Distribute invoices daily to in-house clients and planners.
- Post deposits and prepayments for group bookings.
- Provide clients and planners with required supporting documentation, including Food and Beverage outlet checks and rooming lists.
- Monitor and review City Ledger charges.
- Conduct collection activities within approved billing terms and procedures.
- Meet daily and weekly deadlines.
- Maintain confidentiality when handling customer and financial information.
- Respond promptly and professionally to guests, clients, planners, and coworkers in person and through written communication.
- Reprioritize work and respond effectively to urgent requests.
- Work collaboratively with colleagues and stakeholders at multiple levels of the organization.
- Escalate billing or service issues that may negatively affect the customer experience.
- Maintain a high level of accuracy and attention to detail.
- Take ownership of assigned responsibilities and complete work accurately and efficiently.
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