Transportation Security Officer: Unarmed Patrol Customer Care

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Transportation Security Officer Unarmed Patrol Customer Care in Honolulu, HI , you will serve and safeguard clients in a range of industries such as Government, and more. As an unarmed Patrol Officer at a government transportation location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for travelers, visitors, and staff. You will provide exceptional customer service, communicate clearly, and report security-related concerns. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Position Type: Full Time

Pay Rate: $24.25 / Hour

Job Schedule:

DayTimeTue03:30 PM - 12:00 AMThur03:30 PM - 12:00 AMFri03:30 PM - 12:00 AMSat03:30 PM - 12:00 AMSun03:30 PM - 12:00 AM

Requirements:

• 18+ Years of Age
• Valid Drivers License
• Must be able to read, write and speak English fluently
• Ability to use computers - basic computer knowledge
• Ability to pass a background check, drug screen, and physical exam

What You'll Do:

• Provide customer service to passengers, visitors, tenants, and personnel by carrying out site-specific procedures, access-control protocols, and emergency response activities at an airport location.
• Conduct regular and random foot and vehicle patrols of terminals, parking areas, roadways, perimeter areas, and other assigned locations to help deter unauthorized activity and identify potential security-related concerns.
• Monitor access points, restricted areas, and public spaces; verify credentials and report unauthorized entry, suspicious activity, or policy violations according to site procedures.
• Respond to incidents, alarms, medical situations, and other critical events in a calm, problem-solving manner, coordinating with airport operations, law enforcement, and emergency personnel as directed.
• Prepare clear, accurate reports and maintain required activity logs, incident documentation, and communications with Allied Universal leadership and site representatives.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Ability to lift more than 20 lbs is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1663789