Trainee - Client Administrator

Holman is seeking a Client Administrator for our Mt. Laurel, NJ location to serve as a primary point of contact for designated clients, handling inquiries and coordinating solutions. Key Responsibilities Receive and respond to customer and driver inquiries (internal and external) via phone and email in a timely manner. Coordinate with internal Holman departments to investigate issues and deliver closed-loop resolutions. Accurately log all inquiries, issue details, and resolutions within Holman systems. Provide regular status updates to clients on open items. Process fleet database updates, duplicate material requests, and activation/deactivation of fuel card PINs in accordance with client parameters. Update and audit client profiles and manage communications with third-party vendors. Serve as a dedicated, single point of contact for assigned client(s). Manage end-to-end process coordination for supply chain activities, including acquisition, delivery, and remarketing for a specific client. Host recurring meetings with clients, vendors, and internal teams to review topics such as order status, driver concerns, invoicing, and operational updates. Support additional duties and special projects as assigned. Qualifications 3–5 years of experience in customer service, account management, or retail preferred. Proficiency in Microsoft Word, Excel, and PowerPoint. Strong organizational skills with exceptional attention to detail. Ability to manage multiple priorities effectively in a fast-paced environment. Demonstrated initiative, independence, and ability to multitask across client and departmental needs. Strong sense of ownership and accountability for decisions and outcomes. Ability to work collaboratively and build positive working relationships. Excellent verbal and written communication skills, including professional telephone communication and active listening. High school diploma or equivalent required. Benefits Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact View email address on click.appcast.io. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr Dormont Manufacturing Co