Hotel Housekeeping Director

Job Description

Job Description

We’re looking for a professional, experienced housekeeping manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You’ll lead the housekeeping team, ensure team members comply with high standards of cleanliness and sanitation protocol, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience, we highly encourage you to apply. Compensation:

$18 - $19 hourly

Responsibilities:

• Order cleaning supplies as needed, control inventory and manage the department budget
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed
• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas

Qualifications:

• At least 2+ years experience in hospitality or guest services
• Must have a high school diploma or the equivalent (GED)
• Must possess excellent leadership, organizing, and customer service skills
• Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
• At least 3 years of experience in a senior role in the housekeeping department

About Company

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!