Automotive Mechanic

Vehicle/Equipment Repair Technician II (S)

The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public.

Are you an experienced mechanic ready for hands-on vehicle repairs? Join our team and play a key role in keeping our operations running smoothly. The primary purpose of this organizational unit is to maintain, service, and repair motor vehicles operated by the State Highway Patrol (NCSHP) and other state law enforcement agencies that utilize regional garages for vehicle support. Responsibilities include performing scheduled preventive maintenance; diagnosing and repairing vehicle malfunctions; completing warranty repairs on new vehicles; addressing manufacturer-issued recalls; and verifying repair quality through road testing. The unit is also responsible for installing specialized NCSHP equipment on new vehicles prior to deployment and removing equipment from vehicles being retired from service. Additionally, the garage oversees the procurement, storage, and distribution of gasoline and motor oil for state-owned vehicles.

This position is responsible for performing preventive maintenance, diagnostics, and repairs on NCSHP and other state law enforcement vehicles across all service areas. The role requires delivering reliable, high-quality service that promotes confidence and trust among vehicle operators. Additional responsibilities include providing vehicle-related support for special assignments involving uniformed personnel, maintaining a safe and organized work environment, and ensuring efficient garage operations.

Management Preferences (Optional): These skills are not required but managers may choose to interview/select applicants who demonstrate Management Preferences.

• Ability to perform several widely varying and diverse assignments that require in-depth knowledge analysis and diagnostic work.
• Ability to read and interpret Original Equipment Manufacturer (OEM) manuals and use diagnostic tools to diagnose and determine best course of action for complex system repairs.
• Ability to troubleshoot complex vehicle repairs using the proper tools, resources, equipment and training.
• Ability to identify problems, determines solutions, and actively work to resolve these issues.

Key Responsibilities including but not limited to:

• Perform regular preventive maintenance every 6,000 miles, diagnosing and repairing motor vehicle problems on NCSHP and other state law enforcement vehicles.
• Completing warranty repairs on new motor vehicles within the coverage mileage and date, repairing and correcting motor vehicle recalls issued by the manufacturer and verifying repairs by test driving the motor vehicle. Installing NCSHP equipment on new motor vehicles for issuance to enforcement members and removing equipment from motor vehicles taken out of service.
• Reading and interpreting Original Equipment Manufacturer (OEM) manuals and using diagnostic tools to diagnose and determine the best course of action for complex system repairs.
• Troubleshooting complex vehicle repairs using the proper tools, resources, equipment and training.
• Utilizing a rollback wrecker to transport NCSHP and other agencies' vehicles.
• Utilizing specific software programs developed by Ford, GM or Chrysler to troubleshoot routine and complex vehicle repairs.
• Identifying problems, determining possible solutions and actively working to resolve issues.
• Maintaining a safe and clear work area conducive to efficient operations and following all OSHA and State regulations pertaining to motor vehicle repair.

The work schedule is Monday - Friday 7:00 am - 6:00 pm (4/10 hour shift or 5/8 hour shift). This position may require an on-call availability after regular business hours (ex. nights/weekends).

Note: Qualified recommended applicant(s) must undergo and successfully pass:

• Criminal Background Investigation
• Drug Screening Test

Minimum Education and Experience: High school or General Educational Development (GED) diploma AND two (2) years of experience in the area of assignment, OR a sufficient year-for year combination of education and experience in the repair work to which assigned, OR an equivalent combination of education and experience. Necessary Special Qualifications May require current certification by the EPA as a Type I, II, III or Universal technician as required by 40 CFR part 82, subpart F.