Health Information Specialist I

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant is building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Location: Onsite | Front Desk Role. Schedule: Monday–Friday: 8:00 AM–4:30 PM. Priority: ASAP. Position Overview We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests. The position alternates with the other processor between coverage at the hospital medical records window and a professional building offsite of the hospital. This role is ideal for someone who enjoys working directly with patients, is detail-oriented, and seeks long‑term growth opportunities within a healthcare organization. Key Responsibilities Serve as the front desk point of contact for patient walk‑ins requesting medical records or releases Provide phone support to patients, providers, and authorized requestors Process Release of Information (ROI) requests accurately and timely Fax, scan, and manage incoming and outgoing medical record requests Burn medical images to CDs and share images electronically as required Support client relationship management through professional communication Assist with reporting and administrative duties such as data entry and email Ensure compliance with HIPAA, privacy regulations, and facility policies Training & Onboarding Datavant DHISC training Hands‑on, role‑specific training during the first 30 days Qualifications & Skills Strong customer service and communication skills Comfortable working in a patient‑facing, front desk environment Detail‑oriented with the ability to manage confidential information Reliable, punctual, and professional Ability to multitask and work independently Education Requirement High School Diploma or GED required Benefits & Growth Opportunities Full‑time benefits, including: Medical, dental, and vision coverage 401(k) retirement plan Tuition reimbursement Paid Time Off, including major holidays In‑person role with opportunities for growth and advancement within the company To ensure the safety of patients and staff, many of our clients require post‑offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Exemptions may be available on a case‑by‑case basis for disability, medical contraindications, pregnancy or pregnancy‑related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is a committed Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Datavant does not and will not discriminate based on pay inquiries. For more information about how we collect and use your data, please review our Privacy Policy. #J-18808-Ljbffr