Patient Service Coordinator - Urology

Patient Service Coordinator - Urology

Patient Service Coordinators are responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Facilitates communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. Responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.

Qualifications: High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred. 1 Year customer service experience in a fast-paced medical office preferred. EPIC experience preferred.