Program Technician II

Job Description and Duties

The Program Technician (PT) II in the Imaging and Record Services Section (IRSS) is responsible for processing the more complex and sensitive documents and workflows for entry into the Automated Archive System (AAS). The PT II also monitors and processes the Verification, Error Resolution, Expedite, and Final Resolution Queues within the primary scanning application, the Justice Electronic Document Imaging (JEDI) system. The PT II performs various inquiries and activities into the Automated Criminal History System (ACHS), AAS, Folder Control System, and JEDI. The PT II must determine the completeness and accuracy of criminal history source documents and be familiar with the criminal justice system and reporting processes for criminal history.

The PT II also provides training and second verification review of work produced by various levels of staff in the section, ensuring the final product meets content requirements as needed on the multiple workflows and processes.

You will find additional information about the job in the .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

A fingerprint check is required.

A background check is required (if applicable).

Clearly indicate JC - 530733 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Processes, reviews, and analyzes documents scanned through a high-speed scanning device to capture source criminal history data
• Reviews, analyzes, and interprets information on documents for accuracy
• Provide training for PT, PT II, Office Assistant, Youth Aid, and Student Assistant staff
• Pulls and/or transports folders to various delivery/pickup points, scans/routes documents to appropriate areas for proper handling
• Operates a scanner to convert fingerprint cards to electronic image, upload and import documents into the JEDI system
• Sort Folder documents

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Information about Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - List of References
• Statement of Qualifications - The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.
• Other -

  Completion of an online hiring test is REQUIRED as part of the selection process for this position. This hiring test is not the same as the Examination to obtain list eligibility for any classification in the State of California. Please follow the steps below to satisfy this requirement.

  Step 1: Registration: Register for this online hiring test by completing the form at this link: Instructions for providing proof of registration will be emailed when you complete this registration. You must upload proof of registration when applying for this position.

  Step 2: Complete the Hiring Test: You must complete the hiring test. You will receive instructions to complete this hiring test from View email address on us.fitly.work after the Final Filing Date for this job posting.