Scheduler
IU Health Ball Memorial Hospital
Job Description Schedule: Monday- Friday; 8:00am- 5:00pm Location: Urology building in Bloomington, IN About the role: Coordinates all incoming and outgoing referrals while serving as a key liaison between clinical and front office teams to ensure seamless patient care. Responsible for scheduling specialty appointments in a timely and accurate manner. Obtains and verifies required documentation, insurance information, and provider orders, ensuring compliance with organizational and regulatory guidelines. Collaborates with departments and external facilities to optimize scheduling, support patient access, maintain accurate records and charge-related activities, and facilitate efficient coordination of care from referral through treatment. Additional responsibilities: Schedules surgical procedures, diagnostic tests, therapy services and other medical appointments timely and accurately. May obtain related documentation (e.g., patient information, insurance coverage). Coordinates scheduling with other departments and facilities. Ensures optimal utilization of patient facilities to successfully support patient care. Maintains a variety of related records, code charges, etc. and performs related clerical & administrative duties. Ensures timely receipt of written orders and verifies that orders meet compliance guidelines as a quality assurance measure. May by responsible for charge audit functions for the department. Qualifications: High school diploma or equivalent required. Medical office experience preferred. Knowledge of insurance verification preferred. Knowledge of Cerner scheduling preferred. Requires general knowledge of medical terminology and general anatomy in order to recognize and accurately record requested examinations and diagnoses. Requires basic computer skills. Scheduling experience preferred. About Us Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care. IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report. A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all. With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development. Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states. About the Team Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. IU Health Ball Memorial Hospital
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