Customer Service Representative

About Us AtAvalonvi, we specialize in strategic, real-world marketing solutionsthat help brands connect with people where it matters most — face toface, in physical spaces, and through impactful brand experiences.Frombrand positioning to on-the-ground campaigns, we bring ideas to lifebeyond screens. Job Summary We are seeking a friendly and motivated Customer Service Representative to support customers, answer questions, and provide a positive experience throughout each interaction. This entry-level opportunity is ideal for someone who enjoys working with people, solving customer needs, and developing strong communication and relationship-building skills in a professional team environment. Responsibilities Welcome customers and provide friendly, professional assistance. Answer questions regarding products, services, and company offerings. Listen carefully to customer needs and provide helpful information. Identify appropriate solutions based on customer questions and needs. Communicate product and service information clearly and confidently. Address routine customer concerns and requests. Assist with customer follow-ups and ongoing relationship-building. Support customer engagement and promotional initiatives. Maintain accurate records of customer interactions and follow-up activities. Communicate customer feedback and recurring questions to team members. Help create a welcoming and professional customer experience. Collaborate with colleagues to support daily service goals. Participate in ongoing training and professional development. Qualifications High school diploma or equivalent required. Strong verbal and interpersonal communication skills. Friendly, professional, and customer-focused attitude. Strong listening and problem-solving abilities. Positive attitude and willingness to learn. Good organizational and multitasking skills. Comfortable interacting with customers and the public. Reliable, adaptable, and self-motivated. Previous customer service, retail, hospitality, or sales experience is a plus but not required. Benefits Paid training Career advancement opportunities Professional development programs Supportive team environment Hands-on customer service experience Performance-based growth opportunities Employee recognition programs Ongoing mentorship and coaching #J-18808-Ljbffr