Personal Lines Underwriting Director Strategy
The Hanover Insurance Group Regional Office
Our Personal Lines team is looking to add an Underwriting Director of Strategy. This is a full time, exempt role. POSITION OVERVIEW: The Director, PL Underwriting Strategy – Risk Appetite & Portfolio Strategy is a strategic leader responsible for defining, monitoring, and optimizing the risk and growth posture of the Personal Lines portfolio. This role owns the strategic articulation of risk appetite, target returns, growth priorities, and portfolio guardrails, and ensures these are clearly communicated and operationalized across the organization.This leader provides an enterprise view of portfolio performance and risk tradeoffs, proactively identifying opportunities and vulnerabilities. The role partners closely with Product, Actuarial, Finance, Underwriting, and Enterprise Risk to influence where and how the company chooses to compete.IN THIS ROLE YOU WILL: Define and evolve the Personal Lines risk appetite framework, including growth targets, profitability thresholds, volatility tolerance, and concentration limitsDevelop and maintain a portfolio strategy view across products, segments, geographies, and distribution channels (for example, high value and agency partnership strategy)Assess portfolio performance relative to risk appetite and strategic objectives; identify emerging risks, exposure shifts, and opportunity areasLead scenario analysis and stress testing to understand portfolio impacts under varying market, weather, and competitive conditionsPartner with Actuarial and Finance to ensure alignment between underwriting strategy, pricing adequacy, capital considerations, and financial outcomesTranslate portfolio insights into clear strategic direction for Product, Underwriting, and Underwriting teamsProvide strategic recommendations on where to grow, where to maintain, and where to pull back, supported by rigorous analysis (for example, aggregation)Establish key portfolio KPIs and dashboards to support senior leadership oversight and decision-makingPrepare and present executive- and Board-level materials on portfolio health, tradeoffs, and strategic optionsLead cross-functional initiatives that require a portfolio-level perspective, including rebalancing actions and growth pivotsManage and develop a team of strategy professionals; provide coaching, feedback, and career developmentServe as a strategic thought partner to PL leadership on long-term market positioning and enterprise risk tradeoffs, including reinsurance strategyKEY SKILLS & COMPETENCIES:Portfolio & Risk Strategy Expertise – Strong understanding of insurance portfolio dynamics, risk appetite frameworks, and return tradeoffsEnterprise Thinking – Ability to connect underwriting, pricing, capital, and growth strategies into a coherent portfolio viewAdvanced Analytical Judgment – Comfortable interpreting complex analyses, scenarios, and tradeoffs without oversimplificationStrategic Influence – Able to challenge assumptions, influence senior leaders, and drive difficult tradeoff discussionsFuture-Oriented Mindset – Proactively anticipates market, competitive, regulatory, and climate-related portfolio shiftsPeople Leadership – Proven experience leading and developing high-performing strategy teamsExecutive Presence – Strong written and verbal communication skills; credible and persuasive with senior leaders and BoardsWHAT YOU NEED TO APPLY:7+ years of relevant work experience and 3+ years of proven experience leading cross functional teamsJobFamilyUW - PL StrategyJobFunctionUnderwritingPayTypeSalaryHiringMinRate130000HiringMaxRate170000
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