Supervisor Environmental Services - 3rd shift

This position is responsible for supervising environmental services staff. Maintain established work schedules to provide a clean, safe, and aesthetically pleasing environment. Ensure sound Infection Control Practices for internal moves driving special room requested cleanings during assigned shift by applying sound management and human relation practices.

Job Responsibilities:

• Supervise Environmental Services Specialists in maintaining established work schedules to provide a clean, safe, and aesthetically pleasing environment.
• Contribute to the execution of environmental services projects and operational implementation of programs.
• Manage space changes across campus to ensure cleaning standards are met for staff/office moves.
• Support development and implementation of standards, policies, and procedures for Environmental Services.
• Research new techniques for use in your area; stay updated on the latest trends in the environmental services industry.
• Lead and supervise teams; train, mentor, and guide team members, and ensure they have the resources required to complete their assigned tasks.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintain regular and predictable attendance.

Minimum Education and/or Training:

• High School Diploma/ GED required.
• Preferably one year of post-high school education (Management, Business Administration, or related field) and/ or exposure to leadership training and responsibilities.

Minimum Experience:

• 3+ years of experience in environmental services or relevant area.
• Some experience implementing and monitoring environmental services cleaning policies, procedures, and programs
• Experience leading/monitoring teams/ resources/ timelines within the area.
• Strong understanding of environmental regulations, laws, and standards.
• Proven performance in earlier role.

Special Skills, Knowledge and Abilities:

• Ability to think critically, draw insights, and connect the dots. Openness to change and adapting to changing times with resilience and flexibility.
• Demonstrates strong knowledge/skills within the area on a consistent basis to solve complex problems independently
• Able to draw insights from different sets of data and quickly understand why issues are happening. Solves problems quickly by identifying the root causes. Encourages others to see opportunities ahead amid changing circumstances, even when details are not finalized.
• Skills in communicating complex ideas effectively to diverse audiences and influencing others to see different points of view.
• Leads team meetings on an as-needed basis and effectively communicates with cross-functional teams for results. Understands and uses digital communication tools as needed. Speaks up in meetings, raises concerns, and shares information with the team.
• Focuses on setting high targets, following through with actions, and achieving results. Anticipates roadblocks and navigates challenges.
• Remains calm in challenging and uncertain times by focusing on the end goals and solving problems. Defuses any unforeseen developments and problems by leveraging data analysis and insights. Maintains focus on goals. Drives engagement and ownership for the group to deliver ambitious results and solutions.
• Ability to deliver courteous, empathetic, and professional service while effectively resolving customer needs and issues. Skills in anticipating needs, building trust, and maintaining composure under pressure to enhance overall customer experience.
• Provides exemplary service to customers; Exhibits composure and sound judgment under pressure when managing urgent or complex needs. Proactively engages with customers to seek feedback and suggestions to deliver high-quality service within own area. Independently addresses/ resolves complex customer issues, while ensuring a positive customer experience.
• Knowledge of established environmental safety standards, guidelines and regulations pertaining to the management of biohazardous waste. Can perform technical and administrative tasks s to support business operations, including lifting of heavy goods as needed.
• Demonstrates strong knowledge of standards, guidelines, and regulations to implement environmental safety programs and processes. Monitors and maintains the highest possible sanitary standards through a clean, attractive, and safe environment. Independently triages and handles technical issues, escalating as needed. Demonstrates physical fitness and can work in a stressful environment.
• Skills in managing people, establishing goals and objectives, giving feedback, and having frequent career conversations.
• Learns on the job and applies skills in routine tasks and activities; delivers under supervision and guidance
• Plans workload for team and gives clear instructions and expectations on delivery. Frequently reviews work, gives positive and constructive feedback, and completes evaluations. Coaches and supports each team member's development.

Physical Demands and Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; talk or hear; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee is frequently required to talk or hear and/or smell.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• While performing the duties of this job, the employee is frequently exposed to dust particles, cleaning chemicals, and organisms that cause diseases.
• The employee may be required to wear personal protective equipment.
• Exposure to blood and other bodily fluids.
• The employee may be exposed to vibrations, including shaking objects or surfaces, which may cause strain on the body or extremities.
• The noise level in the work environment is usually loud.
• An essential function of the job is to be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
• The employee must move about the work space to access work surfaces and shelves, cabinets, drawers, and equipment that are at, below, or above the work surface.
• Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
• This job description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Compensation
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $22.00 - $38.50 per hour for the role of Supervisor Environmental Services - 3rd shift.

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