Key Account Manager

Reference: PR/606112_1787666155A long-standing U.S. manufacturer in the roofing industry recognized for its high-quality products, innovative technology, and strong commitment to craftsmanship, safety, and community values is looking for a Key Account Manager. They are seeking a candidate with strong business-to-business experience who can think innovatively and remain resilient in the face of challenges.ResponsibilitiesManage pricing, program administration, and overall account coordination for assigned customers, including rebates, incentives, marketing allowances, and related servicesResolve account issues across billing and operations, including invoices, credit memos, returns (RMA), deliveries, pricing discrepancies, and warranty documentationPartner with Technical and Warranty teams to inspect, document, and process product warranty claimsBuild and maintain strong relationships with distributors, contractors, and local industry organizations through regular engagement, trade shows, and association involvementSupport distributor success by maintaining showroom displays with current product literature and samplesCollaborate with internal sales teams to develop and execute strategic plans that drive revenue growth and market expansionExecute targeted sales strategies focused on key installers to increase product adoption and maximize pull-through salesAct as subject matter expert for Pro Contractor Program, providing field support, training, and contractor recruitmentDeliver product training to customers and partners, including presentations on product features, benefits, and proper installation techniquesMaintain consistent, professional communication with customers across all channels (phone, email, text)Utilize Salesforce to track customer activity, manage pipeline, log interactions, and support forecasting and planning effortsPlan and optimize travel to ensure efficient territory coverage and cost managementComplete regular reporting, including monthly activity and market updates, weekly expense reports, call planning, mileage tracking, forecasting, and competitor insightsProvide SAP-related support and assist with additional business operations as neededQualificationsBachelor's degree from a four-year college or university, or a minimum of four years of related experience and/or training, or an equivalent combination of education and experienceValid driver's license requiredAbility and willingness to travel within assigned territory, including air travel and overnight stays away from homeBenefitsHealth insurance (medical, dental, vision, disability, etc.)401k match and other retirement plansPaid time offCompensation: $110,000 - $130,000 + quarterly bonus