Bartender / Server

As a Bartender/Server, you will create a welcoming and memorable dining experience by guiding guests through the menu, answering questions, and providing attentive service. Your role includes preparing for service, delivering exceptional hospitality during shifts, ensuring a clean and organized environment for the next day, and supporting additional responsibilities as needed to uphold WindRiver's standards.


Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Take and enter accurate food and beverage orders; check guest IDs for legal drinking age.
• Prepare drinks, pour beverages, and recite menu items and specials.
• Up-sell menu items to maximize food and beverage revenues.
• Maintain composure while managing large groups; provide attentive, polite service.
• Accommodate special requests and ensure guest satisfaction by responding promptly.
• Assist with greeting/seating, refilling glasses, and food delivery as needed.
• Support operations across all dining establishments.

• Assist with setting up, serving, and tearing down events on and off site.
• Clear and reset tables; assist with cleaning and preparation for service.
• Set up and maintain bars, including glassware, garnishes, and chilled beverages.
• Maintain cleanliness, organization, and security of bar and storage areas.
• Manage bar inventory and properly store perishable items.
• Complete closing paperwork, cash handling, and follow opening/closing checklists.
• Follow routines to maintain operational standards and ensure all equipment is shut down.

• Maintain professional appearance, behavior, posture, and hygiene.
• Attend required staff, safety, and training meetings.
• Perform other duties as assigned to support team and property needs.

• 2 years' experience in full-service restaurant; fine dining a plus.
• 1 year in a bartending role with a full bar; country club, hotel banquet, or fine dining (required).
• Current TN ABC license or ability to renew or obtain license (required).
• High School Diploma (preferred).
• Must be at least 18 years of age (required).

• Must be willing to work weekend, holiday, and evening shifts.
• Understanding of restaurant etiquette.
• Familiarity with health and safety regulations.
• Excellent track record of communication skills working as a team player.
• Strong organizational skills.
• Ability to improvise and make decisions based on business or guest needs.