Inside Sales Specialist

Generates revenue by soliciting and obtaining new accounts. Serves customers by providing product and service information, resolves product and service problems. Responsibilities: Must be knowledgeable of all products; updates job knowledge by studying new product descriptions Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building relationship; providing technical information and explanations; preparing quotations providing pricing, availability and delivery information Grows accounts by checking customer’s buying history; suggesting related and new items; explaining technical features and advantages Resolves product or service problems by clarifying the customer’s complaint; determining the cause; providing the best solution to solve the problem; expedite the correction and following up to ensure resolution Communicate with customer either by phone, electonically, or face to face Responds promptly to customer inquires Assesses competitors by analyzing and summarizing competitor information and trends, identifying sales opportunities Communicate with and support Outside Sales Team members with the assistance of Customer Service Scan associated documents to sales order and/or quote Protects companies value by keeping information confidential Assist with annual physical inventory Qualifications: Minimum education required is a high school diploma, mechanical and technical aptitude helpful Strong sales and prospecting skills Excellent attention to detail and accuracy Strong communication, both verbal and written Must be able to maintain a positive attitude while working with customers, vendors and coworker so to build a sound, long-lasting relationships Ability to work independently and carry out assignments to completion within given instructions and guidelines Ability to multi-task, priorities and manage time effectively and be able to respond to different types of personalities Knowledge of relevant computer applications #J-18808-Ljbffr Midvale Industries