Payroll Specialist (Contract)

SpryPoint Payroll Specialist

SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.

Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.

Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.

We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.

Join our award-winning team in transforming an essential industry that powers communities across the Americas.

We're on the hunt for a detail-obsessed Payroll Specialist who loves getting it right the first time.

This is a 4-month contract role with the potential to extend, starting in early July, reporting to the Director of Finance, where you'll serve as the critical link keeping our payroll operations running smoothly across both the United States and Canada.

With employees spread across Canada and the US, you'll need to know your way around multi-jurisdictional payroll like the back of your hand - this is a non-negotiable. If cross-border compliance is your thing, we want to hear from you!

What Makes This Role Exciting:

• Own multi-jurisdictional payroll across the US and Canada at a fast-growing SaaS company - no two days look the same
• High visibility with Finance and executive leadership - your work will be noticed
• Get your hands on an evolving Finance tech stack including BambooHR and PayEvo
• Join a collaborative, people-first culture where the work you do actually matters

What You'll Be Doing:

Payroll:

• Own timely and accurate payroll processing across the US and Canada - every cycle, every time
• Stay ahead of federal, state, provincial, and local payroll regulations across both countries and keep leadership informed on anything that matters
• Process and distribute employee payments, manage payroll prep, and squash discrepancies before they become problems
• Prepare payroll reports covering earnings, taxes, deductions, leave, disability, and nontaxable wages
• Research and resolve employment tax inquiries and discrepancies; establish tax profiles with state, provincial, and local jurisdictions as needed
• Handle sensitive payroll information with the utmost confidentiality and professionalism
• Spot opportunities to streamline, automate, and improve - we love a good process win
• Collaborate on special projects and whip up ad hoc reports for internal stakeholders and leadership
• Keep us compliant on all payroll-related legal requirements including tax filings and regulatory reporting

Benefits Administration:

• Get new hires set up and enrolled in their benefit plans across the US and Canada - including 401(k) and RRSP retirement programs - so they hit the ground running
• Keep employee benefit accounts up to date, managing changes and life events as they come up
• Be the go-to resource for benefits questions, helping employees understand their plans and resolving issues quickly
• Note: no open enrollment responsibilities with this role

What You Bring:

• You're based in the Atlanta, Georgia area - this is a fully remote role but we're looking for local candidates only
• Bachelor's degree in a business-related field; CPP designation is a bonus
• 2-5 years of payroll experience with hands-on processing in both the US and Canada - this one's a must
• Solid familiarity with benefits administration including retirement plans on both sides of the border
• Deep knowledge of payroll systems and multi-jurisdictional compliance - you know the rules and you follow them
• Experience with payroll and HRIS systems; BambooHR and PayEvo experience is a nice bonus
• Obsessive attention to detail and a natural ability to handle sensitive data with care
• Strong communicator who can collaborate comfortably at all levels of the organization
• Cool under pressure - you can juggle competing priorities, meet tight deadlines, and adapt when things shift

Expect More From Your Career at SpryPoint

Work your way - Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta

Competitive Total Rewards - Comprehensive compensation package that grows with you

Complete Setup - MacBook + $800 to create your ideal home workspace

Total Wellness - Health, dental, vision, and life insurance from day one

Recharge Time - Generous PTO and unlimited sick days

Future Security - RRSP (Canada) and 401k (US) matching programs

Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program

Team Connection - Annual company events and team offsites that bring us together