Lead Credit & Collections Analyst

Overview This position will have responsibility for credit and collections reporting, credit and collections projects, credit and collections company policy, review of customer credit limits and will also have responsibility to learn and perform the key responsibilities of a credit representative. This will include a wide variety of credit and collections functions for a defined portfolio of Hussmann’s customers. This position will monitor receivables, analyze external data, and pursue payment from assigned accounts. Success will come from working directly with customers and other Hussmann teams to resolve customer disputes and facilitate customer payment. As a Sr. Analyst on the Credit and Collections team, this role will also support and back up the Credit and Collections Manager as needed with training, approvals, and projects to deliver the goals assigned to the group related to DSO (Days Sales Outstanding), working capital, cash flow, bad debt, and aging targets. This position will also lead by example, with a team‑player mindset, and partner with other functional area leaders as required to drive and disseminate the company's strategic initiatives and goals. Responsibilities Complete weekly and monthly reporting with key performance indicators for each of our key businesses, as well as, for the Total Company. Support team needs, coordinating and driving cross‑functional efforts that drive issue resolution, project completion (including 3rd party portals), and process improvement in support of the department and Hussmann initiatives. Assist and Back Up the Credit and Collections Manager and other team members as needed (approvals, customer follow ups, projects, etc). Responsible for the overall credit and collections policy. Evaluate the financial status of potential or existing customers using internal and external data. Recommend a level of exposure that balances revenue growth and financial risk. Monitor outstanding receivables and DSO utilizing multiple ERPs and supporting systems. Focus on delinquent invoices and other opportunities that are apparent by continually analyzing the portfolio. Continually evaluate customer exposure against credit limits, utilizing historical payment data, external data, and other financial information. Maintain timely approval of customer orders, utilizing established guidelines and thresholds. Build and maintain relationships with internal support teams: Sales, Billing, Branch support staff, Legal, and AR team members to drive timely processing of customer payments. Drive for our DSO, working capital, cash flow, bad debt, and aging targets as well as ensure accountability for compliance and controls. Develop cross‑training programs to eliminate single points of failure and ensure business continuity. Qualifications Bachelor’s degree in Accounting, Finance, or related field with 5 years of increasing responsibility within AR, Credit and Collection roles OR High School Degree with 9+ years of experience in AR, Credit and Collections. Results oriented with strong analytical and problem‑solving abilities. Able to think strategically and out of the box. Ability to see the larger picture and communicate vision, goals, and scopes that are larger than this position’s responsibilities. Demonstrated ability and passion for mentoring, training, and coaching others. Excellent organizational skills, detail‑oriented, and thorough. Strong proficiency with Microsoft Office Suite required with preferred knowledge of advanced Microsoft Excel functions. Ability to simultaneously manage competing priorities and projects. Excellent communication skills with a sharp customer focus. Experience with financial ERP systems, Oracle, Microsoft Dynamics or SAP preferred. System implementation experience a plus (ERP / collections modules / 3rd party portals such as Ariba). People management experience a plus (potential to be promoted to supervisor in future). Benefits & Perks – What’s In It For You* Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options. Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance. Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting. Paid Time-Off Benefits – Paid time off, stewardship and parental leave. Educational Assistance – Tuition reimbursement for job‑related courses after six months of service. Health Management and Wellbeing Programs – EAP, virtual health management, chronic condition, and tobacco cessation. *Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status. About Hussmann For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success. For more information about Hussmann, please visit Hussmann is a subsidiary of Panasonic USA. Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law. #J-18808-Ljbffr Panasonic Avionics Corporation