Lead Credit & Collections Analyst

OverviewAre you passionate about bringing AI, automation, and process improvements to the workplace?Join Hussmann as a Lead Credit and Collections Analyst, where you'll manage a portfolio of customers while leading strategic projects, credit reporting, policy administration, and credit limit reviews. Bring your innovative mindset to transform our Credit & Collections processes, leverage AI-driven solutions, and deliver smarter decisions that improve cash flow and business performance. ResponsibilitiesComplete weekly and monthly reporting with key performance indicators for each of our key businesses, as well as, for the Total Company. Support team needs, coordinating and driving cross-functional efforts that drive issue resolution, project completion (including 3rd party portals), and process improvement in support of the department and Hussmann initiatives.Assist and Back Up the Credit and Collections Manager and other team members as needed (approvals, customer follow ups, projects, etc).Responsible for the overall credit and collections policy.Evaluate the financial status of potential or existing customers using internal and external data. Recommend a level of exposure that balances revenue growth and financial risk.Monitor outstanding receivables and DSO utilizing multiple ERP’s and supporting systems. Focus on delinquent invoices and other opportunities that are apparent by continually analyzing the portfolio.Continually evaluate customer exposure against credit limits, utilizing historical payment data, external data, and other financial information.Maintain timely approval of customer orders, utilizing established guidelines and thresholds.Build and maintain relationships with internal support teams: Sales, Billing, Branch support staff, Legal, and AR team members to drive timely processing of customer payments.Drive for our DSO, working capital, cash flow, bad debt, and aging targets as well as ensure accountability for compliance and controls.Develop cross-training programs to eliminate single points of failure and ensure business continuity.QualificationsEvaluate the financial status of potential or existing customers, using internal and external data. Recommend a level of exposure that balances revenue growth and financial risk. Must have experience analyzing annual financial statements and approving high dollar credit limits.Continually evaluate customer exposure against credit limits, utilizing historical payment data, external data, and other financial information.Backup for weekly and monthly reporting with key performance indicators for each of our key businesses, as well as, for the Total Company. Utilize technology, including AI, to create process improvements, improve reporting and support the department initiatives.Monitor outstanding receivables and DSO utilizing multiple ERP’s and supporting systems. Focus on delinquent invoices and other opportunities that are apparent by continually analyzing the assigned portfolio.Assist and Back Up the Credit and Collections Manager and other team members as needed (approvals, customer follow ups, projects, etc.)Build and maintain relationships with internal support teams: Sales, Billing, Branch support staff, Legal, and AR team members to drive timely processing of customer payments.Develop cross-training programs to eliminate single points of failure and ensure business continuity.Benefits & Perks – What’s In It For You*Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here’s what you can expect: Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options. Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance. Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting. Paid Time-Off Benefits – Paid time off, stewardship and parental leave. Educational Assistance – Tuition reimbursement for job-related courses after six months of service. Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation. *Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status. About HussmannFor over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success. For more information about Hussmann, please visit . Hussmann is a subsidiary of Panasonic USA. Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law. #LI-SM1 REQ-154633