Business Analyst 2
First Tek
Business Analyst 2This full-time contract Business Analyst assignment will work within in the BPA Technical Training Center (TFBT). This position will provide training support to TFBT's apprentice, journeyman, craftsman and continuous training programs and will perform related analyst/administrative tasks. In addition, the assignment will: provide data entry on multiple computer applications; coordinate schedules; and research answers for policy application. This assignment will assist the TFBT COR with training contracts and conduct annual training needs assessments, track training plan execution, and develop training reports.Organization Technical Training coordinates present, future, and continuing education training needs for electrical apprentices, electrical crafts trainees Power Control System, System Protection and Control, Labs, Data Systems and Instrumentation, non-electrical craft apprentices, journeymen and craftsmen. This position will participate in and support the development, coordination, implementation, and evaluation of apprenticeship, craft specific, and continuing education training programs for BPA's hourly and annual employees and provide support for training specialists and instructors in the use of HRMIS; support for Contract Official Representatives (COR) with their tasks; and provision of technical training services to the BPA, including participation in training needs assessments and execution of training programs.Conduct an annual training needs analysis (TNA) for more than 650 TF craft personnel comprised of more than 20 different crafts, each craft with different training requirements. Utilize SIPOC (Suppliers, Inputs, Processes Outputs and Customers) to organize annual training project cycle. Analyze, research and recommend changes/updates to TF's Mandatory Training List. Recommend updates to TF's training "letter of X's" based on guidance and approval of the Technical Training Manager. Work with TFA's PowerBI expert to update existing and build new near real-time interactive training reports. Build and maintain a TFBT task tracker to be used by the TFBT Manager and at TFBT meetings. Annually, build out the Annual Training Plan for all district and craft training for the year in SharePoint using information provided by other TFBT personnel. Work with the TFBT SharePoint SME on updates to impacted SharePoint pages and/or workflows. Work with the Technical Training Manager to build and maintain a project tracker with milestones. Update and publish, with the Technical Training Manager's approval, the TF Annual Training Plan, District and Craft Training Implementation Guidance. Develop and implement procedures for tracking training contracts invoicing, payments and total annual expenditures to enable quality control throughout their lifecycle. Research and recommend best methods and/or benchmarking for training tracking, monitoring and scheduling related functions. Recommend business process improvements. Facilitate and develop of process improvement efforts for various training programs (e.g. three formal apprentice programs and three formal trainee programs) and their stakeholders. Perform data analysis to determine requirements of these process improvement efforts. Facilitate training requirements elicitation workshops and present findings. Work results to be used to update TF's Training Catalog. Communicate technical information verbally and in writing to a wide variety of technical and business experts, as well as non-technical users, in both individual and group settings Facilitate After Action Review sessions and produce formal After Action Reports using the format provided by the Technical Training Manager. Research and recommend better formats as applicable. Evaluate and assess business process change impacts and recommend appropriate change mitigation activities Facilitate negotiation of training requirement priorities and conflict resolution among various stakeholders Develop influence diagrams or other conceptual models to define relationships and structure analyses and modeling. Develop visual artifacts, such as context diagrams, process flow diagrams, process maps, SIPOC charts, Pareto charts, etc. to support process and solution analysis and definition Prepare and present materials on findings Produce key project deliverable documents including: requirements, process diagrams, project plans, and change management plans Collect, organize, and validate data and modeling results Identify modeling results and propose alternative courses of action Plan, design and facilitate prototyping sessions and requirements gathering meetings. Perform training gap analysis and propose mitigation or training implementation approaches. Develop requirement documents, configuration documents, and functional design documents as needed.Bachelor's or Associate's Degree in Business Administration, Management, Organization Development, Engineering, Computer Science or a closely related discipline is preferred. With an applicable Bachelor's Degree, 5 years of experience is required. With an applicable Associates Degree, 7 years of experience is required. Without an applicable degree, 9 years of experience is required. Experience should be consistent with the specific requirements of business analysis and progressively more technical in nature. Required Technical Skills & Experience (required on matrix) Experience with Microsoft Office Suite Software (MS Word, Access, PowerPoint, Excel, Outlook, Visio, MS Project and SharePoint) Demonstrated analytical, modeling, and process management expertise sufficient to support BPA Transmission's technical training programs. Proficient in communication, facilitation with stakeholder groups Strong technical writing skills and experience in presenting information in various forms such as textual, graphical and statistical Skill in modeling business process requirements, verification of deliverables Demonstrated expertise with logical process modeling concepts sufficient to aid in the documentation of requirements Skilled in the definition and development of operational governance models to enable programmatic change Experience Coordinating project tasks and resources Facilitating meetings between a variety of departments and crafts
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