Operations Director

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Relocation bonus

Vision insurance

Arts Bonita is seeking an experienced, highly organized Senior Operations and Human Resources Director to oversee the day-to-day operations, administrative infrastructure, and HR systems that support our growing cultural programs. This senior leadership role ensures that facilities, systems, staffing processes, and internal procedures function efficiently and align with the organization’s mission, values, and strategic goals.

To be considered for this position, applicants must submit their application through the Arts Bonita Employment Portal. Applications submitted via this site, email, mail, or other through third-party job sites will not be considered.

Apply on Arts Bonita Employment Portal

Only applications received through the Arts Bonita Employment Portal will be reviewed and considered for employment.

The ideal candidate brings significant operational, administrative, and human resources experience in a professional cultural or nonprofit organization, with a strong understanding of both visual and performing arts environments. The Senior Operations and Human Resources Director will play a critical role in developing organizational policies and procedures, strengthening HR practices, and designing systems of implementation and accountability to ensure consistency, compliance, staff support, and operational excellence.

Please note that only applications submitted through the Arts Bonita Portal will be considered. To apply, visit artsbonita.org/careers and submit your application and materials there.

Key Responsibilities:

Oversee daily operations across the Visual Arts Campus and Performing Arts Campus, including facility management, vendor coordination, IT, scheduling, logistics, and administration.

Collaborate with leadership to align operational and HR practices with strategic priorities, staffing needs, and programming goals.

Develop, document, and implement policies and procedures across all departments to standardize processes and ensure compliance, clarity, and efficiency.

Oversee human resources functions, including recruitment coordination, onboarding, employee records, staff communications, performance review processes, and compliance with employment policies.

Support supervisors and department heads in staff planning, employee relations, job descriptions, performance management, training, and accountability.

Establish and manage systems of accountability, including timelines, staff responsibilities, training, audits, reporting, and follow-up procedures.

Supervise operations, front desk, facilities, and support staff, ensuring excellent internal and external customer service.

Coordinate calendars, resources, and cross-departmental workflows for classes, events, concerts, festivals, meetings, and organizational initiatives.

Manage compliance with safety protocols, employment practices, building codes, and applicable local, state, and federal regulations.

Support budgeting, vendor management, payroll coordination, staffing structures, and cost control in collaboration with finance staff.

Assist in fundraising event and festival execution, overseeing facility, staffing, volunteer, and logistical planning.

Participate in capital improvement planning, sustainability efforts, organizational growth initiatives, and workplace culture development.

Foster a culture of collaboration, integrity, professionalism, accountability, and respect across all departments.

Qualifications:

Minimum of 10 years of progressive experience in operations, administration, human resources, or organizational management, with at least 5 years in a senior leadership role at a professional cultural, nonprofit, or mission-driven organization.

Direct experience managing a nonprofit organization and cultural center strongly preferred.

Proven track record of developing policies and procedures, strengthening HR systems, and establishing systems of accountability.

Strong knowledge of employee relations, recruitment, onboarding, personnel documentation, compliance, and performance management practices.

Strong leadership, supervisory, project management, organizational, and problem-solving skills.

Excellent written and verbal communication abilities, with sound judgment, discretion, and professionalism.

Proficient in Microsoft Office Suite, Google Workspace, and relevant operational, HR, scheduling, or administrative platforms.

Experience with budgeting, vendor negotiation, compliance, facilities oversight, staffing coordination, and cross-departmental operations.

Bachelor’s degree required; Master’s degree in Arts Administration, Nonprofit Management, Human Resources, Business Administration, or related field preferred.

Additional Qualifications & Skills:

Self-starter with the ability to anticipate needs, identify challenges, and implement solutions independently.

Highly organized and detail-oriented, with the ability to manage multiple priorities, deadlines, and cross-departmental projects.

Proactive, resourceful, and comfortable working in a fast-paced, evolving nonprofit arts environment.

Strong ability to build systems, improve processes, and create structure where needed.

Collaborative leadership style with the ability to motivate staff, support supervisors, and foster accountability across departments.