Maleza Host

: About Us TMC Hospitality was founded in 2016 by Philip Bates as an offshoot of TMC Group to bring its innovation and purposeful disruption to the hospitality industry. As a forward-thinking hotel development and management company focused on elevating hospitality from a service to an experience through strategic development, investment, and brand creation, the group has two hotel brands, Bode and Drift, in addition to Buttonwood Farm & Winery that cater to the concept of social group travel and experiences. Bode, with a location in Nashville, redefines traditional travel by creating flexible spaces that expertly blend the style of vacation rental homes with the comforts and conveniences of a boutique hotel. Drift, with locations in San Jose del Cabo, Santa Barbara, Palm Springs, and Nashville on the horizon, is a modern hotel concept for independent and group travelers who value adventure and culture with minimalist yet intentional details and amenities. Drift Palm Springs is home to Maleza - the hottest new restaurant in Palm Springs! With our beautiful dining room, spacious bar with over 100 carefully curated agave spirits, elevated Baja-influenced menu, and comfortable patio complete with a cozy fireplace and view of our pool & grounds, it's a place you'll be proud to work!

About the role

Restaurant Host will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. You also will be able to help guests with checking in and or escorting them to their room. Responsible for assigning parking should guests choose to pay for parking on Drift Hotel property, connecting guests with the information they are looking for, making recommendations for guests to explore the city, setting up any other accommodations needs while staying with us.

What you'll do

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Greeting Hotel guests and confirming reservations.
• Provide excellent customer service and attention to detail.
• Maintain positive ongoing relationships.

Qualifications

• High school diploma or associate degree in culinary studies or food and hospitality management
• Prior experience in a food-serving establishment
• Excellent written and oral communication skills
• In-depth knowledge of alcoholic beverages and different types of cuisines
• Highly developed interpersonal skills
• Working knowledge of point-of-sale systems
• High level of stamina to work to work on feet for extended periods
• Maintain high ethical standards and professionalism.
• Multitask and prioritize as necessary to meet customer needs.
• Food Handlers Certificate

The pay range for this role is: 16.50 - 16.50 USD per hour (Drift Palm Springs)