Customer Service Representative
$20 per hourRobert Half
Job Description
Job Description
Customer Care Representative - Mortgage Services
Location: Tempe, AZ (100% On-Site)
Pay: $20.00/hour
Employment Type: Contract-to-Hire
Industry: Mortgage & Financial Services
Start Your Career in Financial Services
Robert Half is partnering with a growing national mortgage company to hire Customer Care Representatives in Tempe, AZ.
This is an excellent entry-level opportunity for individuals who enjoy helping customers, learning new skills, and building a long-term career. No mortgage experience is required. You'll receive paid training, ongoing coaching, and opportunities for advancement within a stable and growing organization.
Why Join Us?
✅ Paid training provided
✅ No mortgage industry experience required
✅ Full-time, consistent schedule
✅ Supportive team environment with coaching and development
✅ Career growth opportunities in the financial services industry
✅ Potential for permanent employment and excellent company benefits
What You'll Do
As a Customer Care Representative , you'll assist mortgage customers through both inbound and outbound phone calls.
Responsibilities include:
- Answer customer questions regarding mortgage payments, escrow accounts, and loan information
- Make outbound calls to customers regarding missed or past-due payments
- Provide professional, empathetic, and solution-focused customer service
- Accurately document customer interactions in company systems
- Follow company compliance, quality, and customer service standards
- Participate in ongoing training and professional development programs
Schedule
Full-Time | 40 Hours per Week
Monday-Friday
- Spring/Summer Hours: 9:00 AM - 6:00 PM
- Fall/Winter Hours: 10:00 AM - 7:00 PM
Monthly Saturday Rotation
- One half-day Saturday per month
- Typical hours: 7:00 AM - 11:00 AM or 8:00 AM - 12:00 PM
What We're Looking For
- Strong customer service and communication skills
- Comfortable speaking with customers over the phone
- Reliable and professional work ethic
- Ability to learn new systems and processes
- Interest in building a career within the mortgage and financial services industry
Apply today to start your career with a leading mortgage services organization and gain valuable experience in the financial services industry.
Vacancy posted 24 days ago
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