Logistics Specialist
Regal Rexnord
Work Model: This is a fully onsite role with work performed at your designated Regal Rexnord office.
Position Overview:
Regal Rexnord is looking for a Logistics Specialist to join our team at our El Paso Texas site. The site is a fulfillment center focused on warehousing inventory management and order fulfillment ensuring customers receive products accurately and on time. The site partners closely with our Chihuahua Mexico site so this role will partner with both sites daily.
In this role the Logistics Specialist will ensure excellent customer experience by managing customer orders from receipt through delivery providing timely updates and resolving issues involving material availability delivery commitments and commercial requirements. You will partner closely with Production Planning Purchasing Logistics and Warehouse teams to improve delivery performance maintain accurate order information and support customer satisfaction.
Key Responsibilities:
- Manage the complete customer order cycle from receipt through delivery ensuring accurate and timely execution.
- Serve as the primary point of contact between customers and internal departments providing clear and proactive order-status updates.
- Monitor open orders backlogs past-due orders and delivery performance daily to identify risks and drive corrective actions.
- Communicate shipment dates delivery commitment changes material constraints and potential supply risks in a timely manner.
- Coordinate with Production Planning Purchasing Logistics and Warehouse teams to confirm material availability and production capacity.
- Manage and resolve escalations involving delays shortages demand changes and delivery issues including coordination of recovery plans.
- Participate in customer meetings to review open orders priorities delivery risks and recovery actions.
- Maintain accurate and current order records delivery commitments and related information in the ERP system.
- Prepare and present customer service performance metrics including on-time delivery response time delivery-promise accuracy backlog escalations and customer satisfaction
- Support continuous improvement actions that strengthen customer service levels and improve delivery performance.
Required Skills and Qualifications:
- Bachelors degree in Industrial Engineering Business Administration International Business Logistics or related fields.
- Minimum of 3 years of experience in customer service planning logistics or order management.
- Advanced Microsoft Excel skills.
- Demonstrated ability to analyze order data manage priorities and communicate effectively with customers and cross-functional partners.
- Must be eligible and available to travel to our Chihuahua Mexico site at least monthly.
Preferred Skills and Qualifications:
- Experience with ERP systems; SAP experience is strongly preferred.
- Working knowledge of manufacturing supply chain and logistics processes.
- Experience preparing customer-service reports and using performance metrics to drive corrective action.
Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization.
Benefits
- Medical Dental Vision and Prescription Drug Coverage
- Spending accounts (HSA Health Care FSA and Dependent Care FSA)
- Paid Time Off and Holidays
- 401k Retirement Plan with Matching Employer Contributions
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Paid Leaves
- Tuition Assistance
About Regal Rexnord
Regal Rexnord is a publicly held global industrial manufacturer with 30000 associates around the world who help create a better tomorrow by providing sustainable solutions that power transmit and control motion. The Companys electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Companys automation offering comprised of controls actuators drives and precision motors controls motion in applications ranging from factory automation to precision control in surgical tools.
The Companys end markets benefit from meaningful secular demand tailwinds and include factory automation food & beverage aerospace medical data center warehouse alternative energy residential and commercial buildings general industrial construction metals and mining and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions Power Efficiency Solutions and Automation & Motion Control. Regal Rexnord has offices and manufacturing sales and service facilities worldwide. For more information including a copy of our Sustainability Report visit .
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex/gender sexual orientation gender identity pregnancy age ancestry national origin genetic information marital status citizenship status (unless required by the applicable law or government contract) disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds perspectives and skills. If youd like to view a copy of the companys affirmative action plan for protected veterans/individuals with disabilities or policy statement please email you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail
Required Experience:
IC
$86.9k - $198k
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