Asst. Manager

Assistant ManagerLocation: Natick, MA (Natick Mall)At Johnston & Murphy we believe that attributes are as important as experience and that who you are is as important as what you know. We believe that it's the intangibles that make people and organizations special. Towards that end we have created a culture around an attributes based people model called P.R.I.D.E.Pay Range: $17-$30 per hour (includes base pay + personal and store commissions)Key Responsibilities of an Assistant ManagerPassion – Personally dedicated to being the best; conveys enthusiasm for the organization with a "can do" attitude; never gives up.Consistently meet deadlinesUse J&M sales tools to implement and obtain sales objectivesUtilize all available resources to improve performance and to further educate yourself and your sales teamRepresents the Brand – Acts as an ambassador for the brand to the outside world; creates a store environment representative of a premium brand; adheres to an appropriate and effective set of core values.Effectively Network and RecruitAssist in interviewing and hiring personnel using the PRIDE modelAssist in the implementation of visual guidelines, window changes and maintaining store appearanceAdhere to personal presentation guidelinesConsistently deliver World Class Service and use proper phone etiquetteInterpersonal Skills – Effective communicator within the organization; builds lasting and productive relationships with co-workers.Build lasting and productive relationships within the organizationAssist in the implementation, utilizing and certifying the team in all training programsEffective communication skillsAssist in coaching and counseling performance to achieve company standardsAssist in the implementation and adherence to all company policies and proceduresAssist in the creation and administering PRIDE Performance Plans and EvaluationsDelivers Results – Achieves financial goals; manages profitability through personal and team performance; executes company priorities.Meet and exceed sales plans, both store and personalMeet and exceed sales metrics, both store and personalAssist in protecting company assets including accurate inventory and cash managementAssist in the creation and maintaining of weekly work schedules to utilize talent and maximize salesEdge – Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure. Ability to:Assist in managing ALL performance, from exceptional to deficientIdentify trends through shopping the competition and other trend resourcesEffectively use all merchandise reports to assist in analyzing, identifying and communicating merchandising needs to maximize your businessPartner with HR to move issues to closureInterpersonal Skills – Effective communicator within the organization; builds lasting and productive relationships with co-workers.Build lasting and productive relationships within the organizationAssist in the implementation, utilizing and certifying the team in all training programsEffective communication skillsAssist in coaching and counseling performance to achieve company standardsAssist in the implementation and adherence to all company policies and proceduresAssist in the creation and administering PRIDE Performance Plans and EvaluationsDelivers Results – Achieves financial goals; manages profitability through personal and team performance; executes company priorities.Meet and exceed sales plans, both store and personalMeet and exceed sales metrics, both store and personalAssist in protecting company assets including accurate inventory and cash managementAssist in the creation and maintaining of weekly work schedules to utilize talent and maximize salesEdge – Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure. Ability to:Assist in managing ALL performance, from exceptional to deficientIdentify trends through shopping the competition and other trend resourcesEffectively use all merchandise reports to assist in analyzing, identifying and communicating merchandising needs to maximize your businessPartner with HR to move issues to closureRequirementsPrior management experience in retail environment preferred.Ability to multi-task in a fast-paced environment.Excellent interpersonal and customer service skills.Effective communication skills.Professional appearance.Willingness to learn.Stable prior employment history.Physical demands: this position involves constant moving, talking, listening, reaching, stooping, kneeling, crouching, standing for long periods of time, walking, using hands to operate controls and climbing ladders in a safe manner. In addition, the ability to lift at least 40 lbs.The successful candidate will work a retail schedule, including evenings, weekends, and holidays as required. The candidate must adapt quickly to the competitive environment of retail sales.