Industrial Account Manager

Industrial Account Manager

Job Summary

Direct hire opportunity for an experienced Industrial Account Manager.

The Industrial Account Manager is responsible for managing and growing relationships with industrial customers by providing consultative sales support, technical product knowledge, and reliable service solutions. This role serves as the primary point of contact for assigned industrial accounts, supporting customer needs related to electrical distribution, engineered products, and project execution. The Industrial Account Manager partners closely with internal sales, operations, and vendor teams to deliver value-driven solutions while driving revenue growth and margin performance.

Essential Functions

Account Management & Sales Growth

• Manage assigned industrial customer accounts, serving as the primary relationship owner.
• Develop account plans to grow revenue, expand product penetration, and strengthen customer partnerships.
• Identify new opportunities within existing accounts and pursue new industrial business as assigned.
• Maintain regular contact with customers through site visits, meetings, and follow-up communication.

Technical & Solution Support

• Provide technical product guidance and application support related to industrial electrical products and systems.
• Assist customers with product selection, system solutions, and project requirements.
• Coordinate with engineering, project management, and technical specialists for complex applications.
• Review electrical drawings, specifications, and project documentation as needed.

Quoting, Orders & Execution

• Prepare and manage quotes, pricing requests, and order processing in coordination with Inside Sales and Pricing teams.
• Ensure accurate order entry, delivery coordination, and issue resolution.
• Monitor project timelines, material availability, and customer expectations.

Cross-Functional Collaboration

• Partner with Purchasing, Operations, Credit, and Warehouse teams to support account execution.
• Work with vendor partners and manufacturers’ representatives to support product solutions and pricing.
• Support internal teams with customer-specific requirements, documentation, and reporting.

Customer Service & Relationship Management

• Resolve customer issues professionally and efficiently, escalating as needed.
• Promote company value proposition, capabilities, and service standards.
• Represent company at customer meetings, industry events, and job sites.
• Perform other job-related duties as assigned by sales leadership.

Required Skills & Competencies

• Strong account management and consultative sales skills.
• Working knowledge of industrial electrical products and applications.
• Excellent communication, negotiation, and relationship-building abilities.
• Strong organizational and time-management skills.
• Ability to work independently while collaborating with internal teams.
• Proficiency in Microsoft Office and sales systems.

Education & Experience

• Bachelor’s degree in Business, Engineering, or a related field preferred.
• Three to five years of experience in industrial sales, electrical distribution, or related roles required.
• Technical or project-based sales experience is strongly preferred.
• Valid driver’s license with an approved motor vehicle record.
• Compliance with company drug-free workplace requirements.

Physical Requirements

• Ability to sit, stand, or walk for prolonged periods during the workday.
• Ability to travel regularly to customer sites, job locations, and branch offices.
• Ability to lift, push, pull, or carry materials weighing up to 30 pounds.
• Ability to communicate clearly and effectively in person, by phone, and electronically.

Genesis Staffing provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Genesis Staffing and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at