Business Operations Associate

Business Operations Associate

Treeswift is hiring a Business Operations Associate to join a small, high-performing team responsible for many of the operational systems and cross-functional workstreams that keep the company running and enable it to scale.

You will report to the Head of Business Operations. This is an early-career role for a highly analytical, highly competent generalist who wants to become an exceptional startup operator. You will gain broad exposure across finance, people operations, legal and compliance, vendor management, internal systems, and strategic projects.

The work is intentionally varied. In the same week, you might build analysis for a leadership decision, coordinate a contract or insurance renewal, improve a recurring workflow, prepare a concise project update, and make sure a time-sensitive cross-functional initiative reaches completion.

The value you create will come from combining structured thinking with excellent execution. You will begin by owning clearly scoped processes and project components, and your scope will expand quickly as you demonstrate judgment, accuracy, and follow-through.

What You'll Do:

• Own day-to-day operational workflows across finance, legal, people operations, vendor management, and internal systems, ensuring work is completed accurately and on time.
• Build analyses, financial models, dashboards, and decision materials to support leadership on budgeting, hiring, vendor, and strategic decisions.
• Coordinate cross-functional projects from kickoff to completion, driving alignment, accountability, and timely execution.
• Improve the way we operate by documenting processes, building lightweight automations, and identifying opportunities to make workflows more efficient.
• Manage and maintain core business systems (e.g. Notion, Justworks, Google Drive) with a focus on accuracy, organization, and scalability.
• Take ownership of high-priority, fast-moving projects across the business, using sound judgment to solve problems and drive results with increasing independence.

Who You Are:

• Typically 1-3 years of full-time experience in strategy, finance, or operations at a fast-growing technology company. Investment banking or management consulting is also considered.
• Strong quantitative and spreadsheet skills in Excel or Google Sheets, including the ability to structure an analysis from incomplete inputs and clearly explain the conclusion.
• Excellent written communication and the ability to turn messy information into concise, decision-ready output.
• Exceptional organization, attention to detail, and follow-through across multiple concurrent workstreams.
• High agency and resourcefulness: you can make meaningful progress without perfect instructions and know when additional context is genuinely needed.
• Sound judgment about when to make a recommendation, when to ask a question, and when to escalate an issue.
• Discretion when working with confidential financial, legal, people, customer, or company information.
• Willingness to handle both analytical work and the detailed operational follow-through required to implement it.
• Comfort with rapid context switching, direct feedback, and a fast-moving environment with high accountability.
• Experience with regulated industries, hardware, infrastructure, utilities, or government-adjacent work is a plus, but not required.

Bonus Points For:

• Prior experience at an early-stage startup, especially building operational processes, improving internal systems, or managing cross-functional projects.
• Exposure to utilities, energy, infrastructure, hardware, or other regulated industries.
• Experience with vegetation management, forestry, geospatial data, or related technical domains.

What we offer:

• Treeswift Equity
• Comprehensive medical, dental and vision insurance
• Unlimited vacation policy and company holidays
• Life insurance - basic life, supplemental life, and dependent life.
• Disability leave - short-term disability and long-term disability.
• Company paid parental leave
• Retirement savings - Traditional and Roth 401K plans

What We Value:

• Mission first. We value team members who are focused on working towards the best outcomes for the customer and the business.
• Curiosity. We are constantly learning – from each other and from our customers. We aren't afraid to learn we were wrong in the process and adapt our approach accordingly.
• Owners mindset. If you see an opportunity for improvement, run with it. We believe that good ideas can come from anywhere, no matter your role.

The estimated base salary range for this role is $125,000 to $140,000. Final compensation is determined by skills, experience, qualifications, and location, and does not include the value of any bonuses, benefits, or long-term incentives. This range is disclosed in compliance with the New York City Human Rights Law and applies to NYC-based roles. Compensation may vary for candidates located outside of New York City.

Treeswift is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.