Genesis Service Concierge

Job Description

Job Description

WE OFFER:Customer service level position available for candidates to get started with a financially rewarding career pathFull time 40-hour work week Industry position leading pay with bonus planSteady work all year long; security and stability that comes with a growing company that cares about its employeesChoice of three health insurance plans; you choose the plan best for you and your familyChoice of two dental plansPaid vacation up to 4 weeks401(k) retirement plan with company matchChoice of two Vision and eyeglass plansOpen communication with Team membersCompany paid life insuranceOptional voluntary benefit menu including disability insurance, legal services, group term life insurance, critical illness insurance and moreExcellent work/life balanceQualifications and Educational Requirements:No prior automotive experience required.Candidates must have a stable work historyEnthusiastic with high energy throughout the workdayPossess strong communication and customer service skillsAbility to follow all processes and procedures mandatory to the Genesis experienceAnswer incoming phone calls as one of the primary initial contact people and handle accordinglyPerform outbound call tasks as assigned from the departmentCreate and manage the loaner agreement process for customer appointmentsMust pass a background check and drug screen prior to employment We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.