Catering Sales & Conference Services Manager

Catering Sales & Conference Services Manager Bartell Hotels is an equal opportunity employer. What You'll Own Service and manage assigned in-house group and catering accounts, acting as the primary liaison between clients and hotel operations teams. Coordinate all meeting and catering details including banquet event orders (BEOs), Delphi diagrams, timelines, menus, audiovisual requirements, and special requests and effectively communicate to appropriate hotel departments. Prepare customized proposals, negotiate contracts, and create banquet event orders that align with client needs, as well as hotel profitability and operational objectives. Actively solicit and generate new local catering and social event business, with an emphasis on evenings and weekends, through outside sales efforts, networking, referrals, community involvement, online prospecting, bridal shows, trade shows, and sales blitzes. Develop and maintain strong relationships with local organizations, event planners, wedding coordinators, schools, businesses, community groups, and industry partners to promote the hotel and drive new business opportunities. Monitor market trends and conduct competitive analysis to identify opportunities for growth and maintain the hotel's competitiveness within the local catering and social event market. Conduct site tours and client meetings to showcase hotel event spaces, catering offerings, and guest room accommodations. Partner closely with Sales and Operations teams to ensure successful execution of all events and a high level of guest satisfaction. Attend weekly BEO, GRC Review, Revenue and other internal and external meetings as needed Other duties may be assigned as needed. What You Bring Minimum 5 years of hotel catering/conference services, special events, and/or sales experience expected. Experience with Delphi & Delphi Diagrams or similar systems required; Hilton brand experience a plus. Associate or Bachelor's Degree in Hospitality, Business, Marketing, or related field preferred. Strong organizational, communication, and time management skills with the ability to manage multiple priorities in a fast-paced environment. Must be able to work a flexible schedule including evenings and weekends based on business demands. Physical Demands & Work Environment While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and arms, speak, hear. The employee may occasionally be exposed to outdoor weather conditions during site tours or events. The noise level in the office is usually low to moderate but event space can be moderate to high during functions. #J-18808-Ljbffr Bartell Hotels