Freight Broker Agent

Padilla Freight Solutions is looking to partner with an experienced Freight Dispatcher / Broker Agent who is seeking a full-time position in Laredo. Essential Duties and Responsibilities Maintain and develop your existing accounts and prospect for new accounts Perform freight services according to company and government regulations Plan and coordinate pick-up and delivery schedules Work with shippers, carriers, and dispatchers to manage the schedule Track and report shipment status to customers Manage multiple deliveries, process spot requests and develop new sales strategies to improve business Maintain positive and productive relationships with customers Provide special discounts and promotions to returning customers Respond to customer concerns and queries professionally Resolve freight discrepancies in a timely manner Identify and contact qualified carriers for freight services Negotiate contract and pricing agreements with carriers Maintain strong relationships with multiple carriers Ensure that freight paperwork is completed and approved before transportation Maintain freight files and customer receipts for reference purposes Performs other related duties as assigned. Required Skills/ Abilities Ability to work independently in a fast-paced environment Ability to anticipate work needs and interact professionally with clients Strong communication skills, bilingual required Proficient in Microsoft Office Suite or related software Excellent organizational skills and attention to detail Excellent analytical and problem-solving skills Working knowledge of Truck Stop software a plus Physical Requirements Prolonged periods sitting at a desk and working on a computer and phone Required Experience Freight brokering, minimum of 2 years (required) Schedule & Compensation Monday - Friday 7:30am to 5pm Base pay plus commission based on experience Additional commission split for referring Brokers Agent opportunity also available, up to 45% commission #J-18808-Ljbffr