Director, Operations - Real Estate (West)

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

The Director, Operations – Real Estate (West) is responsible for defining and driving the operational strategy for CLEAR's airport infrastructure portfolio. This leader will oversee portfolio governance, capital planning, and cross-functional execution across airport development initiatives, ensuring investments are prioritized, resources are aligned, and projects are delivered to support CLEAR's long-term growth strategy.

What you'll do:

• Own the strategy, governance, and execution of CLEAR's airport infrastructure and real estate portfolio across assigned regions, ensuring investments align with business priorities, operational needs, and long-term growth objectives
• Lead portfolio planning and capital allocation by overseeing the Leasehold Improvement Request (LIR) process, establishing investment priorities, and driving executive alignment on funding, sequencing, and resource allocation
• Establish portfolio management standards, governance frameworks, reporting, and performance metrics that provide executive visibility into project health, financial performance, risks, and delivery timelines
• Partner with Real Estate & Development, Facilities Operations, Finance, Aviation Operations, and Executive Leadership to remove obstacles, resolve competing priorities, and ensure successful execution across a complex portfolio of initiatives
• Identify opportunities to improve processes, standardize project delivery, and optimize capital investments while building scalable operating models that support CLEAR's continued airport expansion

How you'll measure success:

• Delivery of airport infrastructure initiatives against strategic priorities, budget, and schedule
• Accuracy, visibility, and executive confidence in portfolio reporting and forecasting
• Effectiveness of capital planning, LIR governance, and investment prioritization
• Cross-functional alignment and execution across Real Estate, Operations, Finance, and Development teams

What you're great at:

• Leading large, complex infrastructure, capital, or real estate portfolios across multiple stakeholders and competing priorities
• Developing portfolio governance, operating models, and executive reporting that drive strategic decision-making
• Influencing senior leaders and driving alignment across cross-functional organizations without direct authority
• Balancing strategic thinking with operational execution while navigating ambiguity and changing business priorities
• Using data and financial insights to prioritize investments, mitigate risk, and improve portfolio performance

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $240,000.00-$300,000.00 / year depending on level of skills and experience.

This range represents the combined base salary and incentive compensation consistent with our current compensation program for this position at CLEAR. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

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