Admissions Director

Job Description

Job Description

Admissions Director

Vivo Healthcare Pinellas

About the Role

We are seeking a highly skilled and experienced Admissions Director to join our team at Vivo Healthcare Pinellas. As the primary liaison between hospitals, families, physicians, case managers, and internal departments, you will be responsible for managing the referral, admission, and intake process for residents entering our skilled nursing facility. Your ultimate goal will be to ensure smooth transitions of care and timely admissions while promoting occupancy growth and compliance with facility policies and regulatory requirements.

Essential Duties and Responsibilities

• Receive, review, and process referrals from hospitals, physicians, case managers, and community partners

• Coordinate all aspects of resident admissions, including bed availability, payer verification, and clinical acceptance

• Communicate with prospective residents and family members regarding services, admissions requirements, and facility expectations

• Conduct facility tours for potential residents and families

• Verify insurance coverage, Medicare, Medicaid, managed care, and private pay eligibility

• Collaborate with nursing, therapy, dietary, social services, and other departments to prepare for new admissions

• Ensure all required admission documentation is completed accurately and timely

• Obtain and maintain physician orders, medical records, and transfer documentation prior to admission

• Coordinate transportation and admission logistics when needed

• Maintain census reports and admission tracking logs

• Participate in marketing and community outreach activities to build referral relationships

• Follow HIPAA guidelines and maintain confidentiality of resident information

• Ensure compliance with federal, state, and facility admission regulations

• Assist with discharge planning and readmission coordination when applicable

• Participate in meetings related to census, occupancy, and referral development

Qualifications

• High school diploma or GED required; Associate’s or Bachelor’s degree preferred

• Experience in healthcare admissions, case management, customer service, or marketing preferred

• Skilled nursing facility or long-term care experience strongly preferred

• Knowledge of Medicare, Medicaid, managed care, and insurance verification

• Strong communication and interpersonal skills

• Ability to work in a fast-paced environment and manage multiple priorities

• Strong organizational and documentation skills

• Proficient in Microsoft Office and electronic medical record systems

Physical Requirements

• Ability to sit, stand, walk, and move throughout the facility for extended periods

• Ability to lift up to 20 pounds occasionally

• Ability to use office equipment, including computer, phone, copier, and fax

Skills & Competencies

• Customer service excellence

• Professional communication

• Relationship building

• Attention to detail

• Problem-solving

• Time management

• Multitasking

Working Conditions

• Office and healthcare facility environment

• Frequent interaction with residents, families, staff, and external referral sources

• May require occasional evening or weekend availability for admissions or marketing events

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply to this exciting opportunity.