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Representante de Servicio al Cliente Bilingüe

$42.6k - $92k

Florida One Insurance

Únete a Florida One Insurance como Representante de Servicio al Cliente Bilingüe a Tiempo Completo. ¿Eres apasionado por ayudar a las personas y fluido tanto en inglés como en español? Entra en un rol dinámico y centrado en el cliente en Florida One Insurance, donde tus habilidades de comunicación y dedicación al servicio serán verdaderamente valoradas. Como Representante de Servicio al Cliente Bilingüe a Tiempo Completo, trabajarás in situ en un entorno de ritmo rápido, apoyando directamente a nuestra diversa base de clientes. Resolverás problemas relacionados con seguros, responderás preguntas y guiarás a los clientes a través de sus pólizas, haciendo un verdadero impacto en sus vidas. Tus habilidades bilingües serán clave para crear relaciones fuertes y de confianza con clientes de todos los orígenes. Compensación y Beneficios: Ofrecemos un salario competitivo que va desde $42,600 a $92,000 por año, basado en tu experiencia y desempeño. Además, disfruta de un paquete de beneficios integral, incluyendo: Seguro Médico Dental y de Visión Seguro de Vida Tiempo de Ocio Pagado Apoyo y guía para el proceso de licencia de seguros Oportunidades de crecimiento y desarrollo Sobre Florida One Insurance: Con más de una década de experiencia, Florida One Insurance Agency se especializa en soluciones de seguro de auto personalizadas. Nuestro equipo de agentes dedicados está comprometido a ayudar a los clientes a navegar las complejidades del seguro con confianza. Priorizamos la confianza, la transparencia y el servicio excepcional, cada vez. Tu Rol como Representante de Servicio al Cliente Bilingüe Tus responsabilidades incluirán: Responder a las consultas de los clientes por teléfono, correo electrónico y en persona Asistir con actualizaciones de pólizas, reclamaciones y preguntas generales sobre seguros Proporcionar apoyo claro y empático tanto en inglés como en español Colaborar estrechamente con nuestro equipo de agentes para asegurar una experiencia de cliente sin problemas Mantener registros y documentación precisa Lo que Buscamos Para prosperar en este rol, debes traer: Fluidez en inglés y español (verbal y escrito) Excelentes habilidades de comunicación verbal y escrita Un fuerte sentido de empatía, profesionalismo y servicio al cliente Capacidad de resolución de problemas y atención al detalle Adaptabilidad en un entorno de ritmo rápido Una mentalidad colaborativa y orientada al equipo Da el próximo paso en tu carrera: Si estás listo para crecer en un rol de servicio al cliente gratificante y hacer una diferencia en tu comunidad, nos encantaría saber de ti. #J-18808-Ljbffr Florida One Insurance

Vacancy posted 3 days ago
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