Sr Analyst, Commissions

T-Mobile Commission Operations Role Job Overview: This role is essential for ensuring accurate and efficient commission payouts through day‑to‑day operational support, issue resolution, and process analysis and improvement within commission operations. It primarily involves supporting commission operations through research and resolution of commission‑related inquiries, analyzing issues, and identifying process improvements to enhance operational effectiveness. The role is distinguished by its responsibility to liaise between internal partners including systems, testing, reporting, and human resources compensation design, while serving as a key point of contact for frontline support teams. Success is measured by the accuracy of commission payouts, timely resolution of issues, and effective collaboration across functions. This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS. Job Responsibilities: Analyze commission processes and support day‑to‑day commission operations, with a primary focus on researching and resolving commission‑related inquiries, identifying improvements and ensuring accurate commission payouts. Lead and support projects related to commission operations to enhance process efficiency. Serve as a liaison between frontline support teams, internal partners including systems, testing, reporting, and compensation design teams. Validate system data loads and commission payouts, conducting impact assessments and researching and resolving payout issues, including exception‑based adjustments and inquiries. Provide analytical support to management and program teams, including research and resolution of commission‑related inquiries and identification of trends to inform process improvements. Also responsible for other duties/projects as assigned by business management as needed. Education and Work Experience: High School Diploma/GED (Required) 4-7 years Operations or Commissions experience (Required) Demonstrated analytical experience (Required) Strong attention to detail (Required) Excellent written and verbal communication skills; effectively communicate with all levels of employees and management (Required) Ability to meet tight deadlines and prioritize competing demands (Required) Ability to influence others (Preferred) Ability to work independently and with a team (Required) Change Management experience (Preferred) Process Improvement experience (Preferred) Working knowledge of SQL (Required) Proficient in Microsoft Excel (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $64,000 - $115,500 Corporate Bonus Target: 10% At T‑Mobile, employees in regular, non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year‑end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. At T‑Mobile, our benefits exemplify the spirit of One Team, Together! Full and part‑time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs. T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un‑carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests. #J-18808-Ljbffr T Mobile US